Administration Assistant

Kaniksu Community Health is a non-profit, award winning Community Health Center that provides integrated, team-based healthcare in north Idaho.

The healthcare landscape is a tough one to navigate and a big part of what we do is untangle that mess for our patients, making an impact in their lives each and every day. Regardless of how a patient can pay, or the severity of their concerns, we help find solutions.

Patients consider us their partner in healthcare, over the course of their life and the spectrum of their health needs. From prevention and wellness to medical, dental, and behavioral health. From pediatric to geriatrics, we believe that quality healthcare should be accessible, approachable and affordable for everyone.

We don't just say it. We prove it.

• In one year we decreased the rate of patients with uncontrolled diabetes by 20%.
• We rank in the top 10% of CHC's in the country for clinical quality.
• We report the highest level of control in the state for our hypertensive population.

But we're not just invested in our patients - we're invested in our people. We know that our overall success is a combined effort and we therefore strive to provide opportunities for our employees to learn, grow and thrive. We are proud to have built a positive and engaged team with a "family" spirit. Our team members must know exactly what we are working on and why, and how their everyday work contributes to successfully achieving this goal.

The benefits of working for KCH include:

• Medical, Dental, Vision, and Life insurance
• Tuition reimbursement
• 4% 401K employer match
• Year round, affordable on-site childcare at KCH Kid's Club

This job might be for you if:

• You like helping people. You are patient, level headed, and cool under pressure.
• You love taking on difficult challenges and finding creative solutions.
• You value doing the right thing over seeking to be right.
• You pay attention to the details - nothing is falling through the cracks on your watch.
• You think on our feet and communicate clearly.
• You are motivated and driven. You volunteer for new challenges without waiting to be asked.
• You are going to take ownership of the time you spend with us and truly make a difference.

A Kaniksu Community Health, the Administrative Assistant is not just responsible for providing excellent customer service. YOU ARE an essential team member charged with supporting the Human Resources Team, CEO, COO, CMO, and providers with high quality administrative and clerical assistance in a well-organized and professional manner. The Executive HR Assistant serves as the first point of contact, both in person and on the phone, for the Kaniksu Community Health (KCH) Administrative Office. As such this position is paramount in providing excellent customer service to employees, patients and the general public. As an Administrative Assistant, a typical duties might include:

• Act as the primary point of contact between administration and employees.
• Receiving calls, taking messages and routing correspondence.
• Sorts mail and faxes; distributes to clinic/employee mailboxes.
• Calendar Management: Arrange on and off site meetings, appointments, event registrations, detailed meeting plan management, and provide reminders: orders lunches, finalizes schedules as needed.
• Assist in the coordination of new hire on-boarding, orientation and employee recognition programs.
• Handling executive and director travel requests and queries appropriately: process reimbursements, licensure, continued medical education, etc.
• Assist with contract administration as needed including obtaining signatures, scanning and electronic filing
• Independently perform special projects that require a combined knowledge of administrative needs and technical operations.
• Respond to a wide variety of requests for information, policies and procedures, and executive action. Analyze needs and problems and determine approach and priority.
• Computer Skills: knowledge and ability to create Word documents, PowerPoint presentations, and Excel spreadsheets. As well as Google Suite web-based applications.
• Create regular/monthly reports and update internal databases.

To land this gig, you need to have some experience helping people. It does not have to be traditional customer service experience. Just make sure we can see where you picked up your ability to help others in your cover letter or resume.

Qualifications:

• High school diploma or general education degree (GED); or equivalent combination of education and experience. College course work in appropriate field of study desirable.
• Two+ years of administrative experience preferred; experience with HR and Recruitment desirable
• Personal commitment to the organization's mission and values.
• Ability to maintain strict corporate confidentiality and HIPAA compliance.
• Excellent organizational, time management, and critical thinking skills.
• Keyboarding at or above 35+ wpm with fluency in word processing.
• Proficient with Microsoft Office Suite or related software.
• Must be able to work under conditions of constant interruption while maintaining professionalism and composure.
• The ability of work in the absence of direct supervision, stay on task and see job at hand through to completion.