Address
Form of workJOB SUMMARY
Under general supervision, the Administrative Support Associate II assists in a variety of moderately complex administrative matters for the department. Maintains cooperative working relationships and an open line of communication with other departments and members of the Medical Center. Resolves problems to improve customer service. Assists with the organization of the leadership's time and maintains accurate schedules. Additional responsibilities include, compiling information, creating spreadsheets, drafting communications, and preparing written documents using Microsoft Word, Excel and other programs.
EDUCATION/EXPERIENCE
High school diploma or GED equivalent required and one year of related experience. Associate's degree preferred.
SKILLS/QUALIFICATIONS
- Excellent oral and written communication skills
- Proficient use of Microsoft Office and PeopleSoft
- Strong organizational skills with attention to detail
- Ability to work well with numbers and statistics
- Strong customer service skills
- Ability to maintain confidentiality
ESSENTIAL FUNCTIONS
- Maintains leadership's or departmental calendar(s). This includes making appointments, arranging meetings, scheduling departmental activities, and arranging travel. Makes arrangements for facilities and audiovisual equipment as needed. Facilitates operational details of department/program/clinic.
- Responsible for screening and referring callers, taking messages, and routing calls according to procedures. Uses organizational familiarity and discretion to address concerns and escalates to direct supervisor as needed. Provides detailed responses to information requests about programs and activities.
- Prepare routine to moderately complex correspondence, agendas, proposals, course materials, schedules, articles, meeting minutes, reports and other materials. Reviews materials for accuracy and correct format.
- Provides requested information for special reports/projects by researching files and records, retrieving stores data, compiling data, organizing and presenting information in a usable format, such as graphs, tables and charts.
- Assists with business-related financial duties such as tracking accounts, producing financial reports, and providing budget preparation support.
- Prepares, processes and maintains office operational records, such as payroll, purchasing and requisitions.
- Organizes work activities to ensure completion on time.
- Resolves problems to improve customer service.
- Creates and maintains accurate files.
- Facilitates departmental communication.
- Maintains inventory and supplies for department.
- Performs other related duties as assigned.
WORK ENVIRONMENT
- Clean, well lit, comfortable, office environment
- May be subject to interruptions
Wake Forest University School of Medicine (WFUSM) is a U.S. News and World Report top 50 ranked medical school, integrated with a world-class health system, Atrium Health. WFUSM, the academic core of Atrium Health Enterprise, is a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery. WFUSM, has over $300M in annual, extramural funding that drives a cutting-edge Academic Learning Health System by integrating innovative research with excellent patient care across our enterprise.
Atrium Health is based in Winston-Salem, North Carolina and is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. AHWFB is an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians.
Our highly integrated academic and clinical environment is deeply committed to improving health, elevating hope, and advancing healing - for all.
It should be noted that while you are applying on the Wake Forest University School of Medicine Career Site, you will receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process. Thanks in advance for your flexibility.
