Job Description
Seeking a candidate to be an integral part of a team at a company that designs, manufactures, and sells awesome promotional products worldwide. Seeking a Full Time Admin/Manager day shift
Description:
Spinningdesigns receives and ships between 20-50 worldwide online products orders per week. We have 3 product lines. Orders come from phone calls, websites, and resellers. The candidate must be able to complete wide range of duties, that are essential to getting products to the customers on time, shipping, purchasing parts from vendors, inventory monitoring, small amount of time to the basic office functions. This is an onsite work position
Shipping Duties include:
- Understand the product line so when a sale is made it can be shipped properly, size of box, transit time, ground, express, or freight, domestic or international.
- Will it arrive on time, and verify correct shipping address.
- Prepare the shipping documents, and for international have broker, customs and any tax forms.
- Schedule shipment pickup, Did it actually ship
- Did it arrive on time and without damage, file claim forms with shipper.
- Did the shipper invoice us correctly.
- Support sales team with immediate shipping quotes from shipper quoting website.
- For unique situations seek alternate shipping methods.
Customer service includes:
- Enter orders for parts or drop shipments over the phone or via email.
- Answer phone take messages.
- Fill out vendor forms.
Purchasing and Inventory duties include:
- Work with production engineer to understand and monitor inventory of parts, and be able to learn what the parts are, hardware, nuts, bolts, machined parts.
- Work with production engineer to order parts or products online, via purchase orders, or over the phone.
- Understand what the parts are being ordered to avoid confusion.
- Maintain a good working relationship with Vendors, some suppliers are the only ones in the USA, verbal or electronic message abuse will not be tolerated.
- Track orders to maintain delivery dates, handle delays, keep status.
- Update spreadsheets and inventory software systems when parts arrive.
- Did parts arrive correctly
Skills:
- Must be comfortable using computer software such as excel, word, website shopping cart orders system, and some of our inventory systems.
- Basic math skills.
- Speak on the phone to customers, reading and answering email inquiries.
- See the big picture of the operation.
- Experience in a manufacturing environment is a strong plus.
- Associates Degree or higher required.
Human Resources (very little of this task)
- Handling all paperwork for employee onboarding.
- Handling worker's compensation claims
We offer paid time off and holiday pay, supplemented medical benefits, after 3 months of employment. Hours are 8am to 5pm, Mon-Thurs, 8am until 2:30pm Friday
Job Types: Full-time
Salary: From $22.00 per hour
Expected hours: 30-40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
Education:
- Associate (Required)
Work Location: In person