Admin Assistant

Job Title: Administrative Assistant/Receptionist

Location: Flowood, MS

Position Type: Full-time

Role Overview:

We are seeking a friendly and organized Administrative Assistant/Receptionist to join our team at Vigilant Health. The primary responsibility of this role is to provide administrative support and exceptional customer service to patients, visitors, and staff.

Key Responsibilities:

1. Front Desk Operations:

• Greet patients and visitors in a warm and welcoming manner.
• Answer incoming calls and direct them to the appropriate department or individual.
• Schedule appointments and manage patient appointments efficiently.
• Maintain a clean and organized reception area.

2. Administrative Support:

• Assist with administrative tasks such as filing, data entry, and managing patient records.
• Coordinate and schedule meetings, conferences, and appointments for healthcare providers.
• Manage incoming and outgoing correspondence, including mail and emails.

3. Patient Support:

• Provide excellent customer service to patients by addressing inquiries and concerns promptly and professionally.
• Collect patient information, verify insurance details, and ensure accurate documentation.
• Assist patients with completing necessary forms and paperwork.

4. Collaboration:

• Work closely with healthcare providers and other staff members to ensure seamless clinic operations.
• Assist with maintaining inventory of office and medical supplies.
• Coordinate with other departments as needed to support clinic operations.

Qualifications:

• High school diploma or equivalent; additional certification in healthcare administration is a plus.
• Previous experience in a similar role, preferably in a healthcare setting.
• Proficiency in using office equipment such as computers, printers, and multi-line phone systems.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Excellent communication and interpersonal skills.
• Knowledge of medical terminology and basic understanding of healthcare processes is desirable.

Benefits:

• Competitive salary
• Health insurance benefits
• Retirement savings plan
• Paid time off
• Professional development opportunities

Join our team at Vigilant Health and contribute to providing exceptional patient care in a supportive and collaborative environment.

Vigilant Health is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.