Accounts Receivable Specialist

• Starting @ $20-22/hourly
• Eligible for annual bonus

Support the Kalmar Collections and Credit Control processes.

Collections:

• Responsible for collections activities
• Performing collections - calls and emails to customers
• Maintain a call/contact schedule and follow up actions schedule
• Responsible for securing promises for payment
• Ensure that all customer communication is populated in the system as per the agreed format
• Ensure that all cash is correctly applied - answering cash application queries for unallocated payments
• Provide information/status about customer portfolio when requested by the line manager/Business partner
• Ensure a customer information file is built and maintained

Disputes:

• Dispute management until resolution - the creation of disputes, follow up & escalations, ensure all disputes have an identified resolution action plan with identified action owners
• Ensure timely escalation of lack of progress in dispute resolution or payment delinquency

Performance & Ad/hoc Activities:

• Ensure usage of FSCM and ERPs as per standard operating procedures and instructions
• Monitor all generic mailboxes in the area of responsibility/customer queries
• Provide necessary reporting
• Achieve performance (decrease overdue) and activity (calls & contacts) targets
• Ensure feedback is provided to credit control whenever needed

Credit Management

• Credit checks on new customers
• Ensure external credit provider is used where possible
• Credit limit reviews on regular basis as per the process
• Propose an increase/decrease of credit limits to BPs based on customer behavior
• Propose the blocking of customer based on analyses/credit limits/payment behavior/overdue
• Prepare weekly high-risk customer report and provide it to the Collections teams & BP
• Prepare a regular statement of credit limit exposure and credit limit non-conformance
• Propose advance / partial / prepayments to BPs when a customer has a bad payment behavior or is new and unproven

Order Block/Release Management 

• Responsible for the daily release of blocked orders as per agreed processes
• Take actions to clear open orders
• Review of aged open orders
• Future order delivery ageing
• Weekly blocked analyses on customer level
• Ensure we are maintaining a reason for block releases in SAP - ensure all blocks are released as per agreed processes

Education/Experience:

• Bachelor degree or equivalent in Accounting, Finance or Economics preferred; high school diploma required
• 1-3 years of relevant experience 

Competencies:

• Good computer skills
• Independent user of all relevant systems, tools, processes
• Full professional proficiency of written and oral English language
• Open to learn different areas of all OTC
• Communication skills
• Ability to work in a team
• Ability to learn and apply the newly gained knowledge in daily tasks
• Ability to adapt to a changing environment
• Able to work independently with an agreed process
• Detail-oriented
• Time Management
• Ability to prioritize

Kalmar currently employs more than 4,800 professionals worldwide. One of our most important values is: We do it together. We value team skills, as well as innovativeness, customer orientation, and a willingness to commit to continuous improvement. We work closely with our customers and partners - across language, cultural, and professional borders. We see diversity as a common strength and valuable resource for Kalmar's future.    
 

Please submit your resume/CV to be considered!