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Form of workJob Description
ACCOUNTS RECEIVABLE COLLECTIONS SPECIALIST
This position offers an excellent opportunity to work with a long-standing, reputable company in Harrisburg, PA. For over sixty years, and four generations this company has focused on high-end products, customer-focused service, and solid 24/7 support, and continues to deliver every day with dedication and integrity. They sell, service, and install best-in-class equipment and technology products, but ultimately, it all starts with quality customer service.
As the Accounts Receivable Collections Specialist you are responsible for the handling of duties in support of accounting for all departments of the Corporation. This role is also responsible for assisting all departments as needed with Accounts Receivable Collections, customer requests, data entry, and special projects while maintaining complete confidentiality regarding all information.
Requirements:
General Computer Skills
Microsoft Office including Outlook & Excel
Accounting software experience is helpful but will train on industry-specific software.
Customer Service,
Interpersonal Skills
Proven Problem-Solving forte
Communication Abilities (both verbal and written)
Team Player Behavior
Planning/Organizing/and Prioritizing capabilities
Takes Initiative
Reading Comprehension Abilities
Essential Duties and Responsibilities:
This is an AR/Collections role but it's more of a customer service approach rather than a straight collections approach.
Perform collection procedures on past due Accounts Receivables by contacting customers by phone, email, and mail for payment on past due invoices.
Research invoicing and/or payment issues.
Identifies and/or clarifies issues inhibiting customers from paying past-due invoices.
Make recommendations to resolve and prevent payment delays.
Update notes in the accounting system related to the status of past-due receivables.
Identify and implement improvements to Accounts Receivable processes.
Take credit cards and ach payments over the phone from customers paying their invoices.
Maintain accurate, up-to-date records of all Accounts Receivable customers. Including complete name, mailing address, telephone number, and contact information for payments.
Assist with the daily incoming phone calls.
Perform all necessary filing.
Perform any other tasks, jobs, or functions that may be assigned.
Function as a team member and work diligently to promote team spirit among fellow employees.
$20-$23/hour, On-Site, Harrisburg, PA with plenty of parking.
In addition to the position above, our clients are seeking to fill many positions including clerical, administrative, accounting, human resources, sales, substitute teaching, nurses, and more!
Abel Personnel, Inc. is an equal opportunity employer with a policy that provides equal employment opportunities for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training, and all other conditions of employment.
