Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?
At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.
Under the supervision of the Manager Accounting Operations and the Accounts Payable Lead, ensures payments to Independent Service Providers are complete and accurate; processes member reimbursements, reviews and processes call adjustment requests; answers member calls related to member reimbursements; delivers Five Diamond Service during all transactions.
What you will do:
- Process members' request for reimbursement; review member invoices for accuracy and appropriate payment amount. Act as Club representative in gathering additional information as necessary.
- Reviews the related checks for any duplicates. Address any calls/correspondence from members and forward to applicable department as needed.
- Review adjustment requests (from the service provider portal or via email) from Independent Service Providers for any closed calls.
- Review daily auditing reports to identify and correct potential errors relating to payments to Independent Service Providers.
- Enter thruway and parkway calls into applicable system for reimbursement and history. This includes checking member history to ensure proper entitlements are recorded and not exceeded.
- Review all station obligations and enter appropriate monthly deduction amount into applicable system, including loans, leases, approved auto repair facility, warranty programs, tablet and radios leasing, etc. Audit garage billing against station contracts, alerts Manager, Lead and/or applicable Field Representative of discrepancies.
- Assist in the review of bi-weekly Independent Service Provider payment statements to identify any unusual items.
- Develop familiarization with specifics of various Independent Service Provider contracts. For internal payment processing policies and procedures, makes recommendations to Manager and Lead for improved efficiencies to ensure highest possible level of customer service.
- Assist team in drafting procedures so that each department function is fully documented. Alert leadership of potential concerns relative to workflow or deadlines.
- Other duties may be assigned.
Education
High School Diploma Required and Associate's Degree in accounting or related field Preferred
Experience
1+ years related experience required with High School Diploma Required or No Experience required with Associates Degree in Accounting
AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.