Accounts Manager

Didax is a well-known provider of quality supplemental math and hands-on learning materials in the K12 market. We are a small, nimble organization experiencing significant growth, specifically in providing manipulative kits and materials to large K12 curriculum publishers. This is an exciting opportunity for a highly motivated and detail-oriented individual passionate about customer satisfaction.

The Account Manager will work closely with Didax key accounts and delivery teams to oversee the day-to-day activities of our publishing partnerships. The manager works across functional teams to track program sell-through, run special reports, document root causes for backorders, and ensure product collateral, the website, and materials are accurate. The manager ensures a positive client experience through communication and reporting excellence.

Responsibilities

· Serve as the day-to-day point of contact for the clients, scheduling meetings, setting and promoting agendas, ensure key relationship contributors are well informed of all client activity and status.

· Fastidious note taker, providing visually clear, concise, organized, and structured notes with key decisions and actions.

· Project manage all internal actions to ensure timely and accurate completion of expected internal and client outcomes.

· Oversee required client and end-user communications necessary to meet critical delivery timelines.

· Create and maintain highly detailed and accurate product status reports, including KPIs such as; sell-through, forecast, inventory, royalty/payment, open issues, and remediation.

· Demonstrate data acumen by championing continuous process improvement across the organization to identify and execute ways to streamline our reporting and data communication efforts for our publishing partners.

· Create and maintain a contract database to track all client and author agreements.

· Work with client leadership and publisher marketing teams to increase product and kit sales and the development of new kit opportunities.

· Conduct industry analysis to help identify new client account opportunities.

Experience

• A no-job-too-big, no-job-too-small teammate.
• A self-starter who is eager to take on new projects and run with them.
• Continuous lifetime learner with a knack for picking up new skills quickly.
• Strong data skills with 3+ years of experience with Pivot tables, and/orBI tools such as Tableau, Qlik, Microsoft Power BI.
• Excellent communication and interpersonal skills. Excellent writing skills, highly articulate via phone, email and in person, and a positive, engaged approach to working collaboratively with internal colleagues and external partners.
• Great presentation skills along with high confidence engaging decision-makers.
• 5+ years of work experience in project management, sales analysis, or marketing within a B2B sector. Experience within the education market is highly preferred.
• Applicant must be authorized to work in the United States without restrictions.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years
• 7 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Experience:

• Power Pivot: 3 years (Preferred)
• Business/Sales Analysis: 3 years (Required)

Work Location: In person