Accounting Technician Iii - Cash Office Supervisor

The Juneau Treasury department is hiring an Accounting Technician III as the Cash Office Supervisor. Under general supervision of the Banking Officer, this position is responsible for supervision of the Cash Office and Mailroom operations. The Cash Office Supervisor is responsible for providing direction and training of subordinates to ensure smooth and efficient operations as required. This position provides key backup for the Treasury Accountant II regarding banking activity and may assist with daily banking functions in their absence. The incumbent also provides research required for various projects when requested. It is a fast-paced working environment that interacts daily with the public, ensuring payments get applied efficiently and effectively, along with answering questions and directing the public and tourists as needed.
WHO WE ARE LOOKING FOR
The Cash Office team is looking for a manager with strong technical skills and experience handling a large volume of daily work. The applicant is self-motivated and completes work while experiencing frequent interruptions throughout each day. A successful candidate prioritizes tasks and manages staff schedules to ensure timely and accurate handling of mail and receipts. A successful Cash Office Supervisor trains and develops staff, identifies skill-building opportunities, and recommends areas for process improvement. The Cash Office Supervisor maintains expert working knowledge of all Cash Office tasks, and may be required to perform those tasks, if necessary. The candidate will have a background in managing bank deposit activity, reconciling to general ledger accounts, and researching customer account activity.
The Cash Office Supervisor is an effective communicator on the phone, by e-mail or postal mail, and through video conferencing, both within and outside of the Treasury division.
The following experience is highly desired and will be used as part of the selection process:

1. Working with customer payments and application to accounts
2. Experience with corporate banking and general ledger account reconciliation
3. Advanced computer skills in Windows, such as working with Microsoft Excel, Word & Outlook, & Adobe Acrobat
4. Intermediate to advanced experience working with computerized accounting systems
5. Experience with researching and resolving data entry errors and misapplied payments

A good set of secondary qualifications - adding to those above would be:

1. Managing staff and scheduling
2. Intermediate to advanced experience with numerous office machines; copiers, calculators, and mailing machines
3. Experience with digital organizing and retrieval concepts in a network environment

We are looking for a candidate with energy, clerical accuracy, and mastery of technical accounting concepts who is now ready to expand into a supervisory role. As a supervisor, the successful candidate will be key in developing and maintaining a work culture geared toward modernization.
WORKING HOURS AND LOCATION
This position works Monday through Friday, 8am - 4:30pm. Your office would be in downtown Juneau on the first floor of City Hall. Some travel to other locations during regular business hours is required as part of the position.DESCRIPTION OF WHAT YOU WILL BE DOING
This supervisor position manages the 3-person Cash Office workgroup, consisting of an Acct Tech I and two Cashiers. The Cash Office is responsible for recording and depositing receipts, processing incoming and outgoing mail, and responding to inquiries. The incumbent ensures timely data entry, reviews work for accuracy, monitors daily workflow, and addresses any staff training needs. The Cash Office team processes a high volume of payments for various CBJ departments using multiple data entry systems, and the work requires a high degree of attention to detail. This position reviews current working procedure documents and works with supervisor to update and maintain accuracy.
The Cash Office Supervisor communicates proper cash handling procedures to various departments and performs occasional cash-handling audits at various CBJ locations. The Cash Office Supervisor ensures that departments process and report cash activity in a timely manner, reaches out if department transmittals are missing or inaccurate, and responds to department needs regarding cash and deposit processing. This position also works closely with the Treasury Cash Accountant for reconciling the daily and monthly deposits.
Typical responsibilities include the following:

• Lead, train and develop Cash Office workgroup which consists of Acct Tech I and Cashier (2)
• Manage, prioritize, and assist with receiving, recording, and depositing CBJ's cash receipts
• Research and respond to customer and department inquiries pertaining to cash receipts
• Monitor bank and credit card activity for corrections and returns, record appropriate activity
• Process adjustments, payment transfers, corrections pertaining to bank deposits.
• Prepare, record, and file adjusting journal entries
• Monitor and reconcile various clearing accounts
• Establish, maintain, and update Excel forms and logs
• Manage and support various mailroom activities, such as incoming distribution, outgoing postage, handling large mailouts, and allocating postage costs accordingly
• Communicate and collaborate with departments regarding cash handling, processing, and recording of receipts
• Provide backup to Treasury Cash Accountant
• Represent Cash Office in Treasury discussions

Education:

High school diploma or the equivalent.

Experience:

Two (2) years of any combination of job-related post-secondary education from an accredited college and technical experience in a job-related area that involved interpreting and applying rules, working in accounting systems, or assessing and correcting mathematical calculations.

*One (1) year must have been the performance of duties equivalent to the Accounting Technician I at the City & Borough of Juneau or elsewhere.

Post-secondary Credit: Courses will be credited based on 3 semester/4 quarter hours= 1 month of experience.

Substitutions:

Endorsement in Accounting from an accredited college may also substitute for the one (1) year of Accounting Technician I experience.

Or

One (1) year as an Accounting Technician II position with the City and Borough of Juneau or equivalent elsewhere may substitute for the required two (2) years.

Or

An Associate's degree in a related field from an accredited college may substitute for the required two (2) years.

Applicant must document how relevant education and experience meets the above minimum qualification.

*Transcripts that indicate the credit hours earned for the specific course work will need to be included with the CBJ application.

Employment Type: Full-Time