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Form of workJob Description
Job Duties and Responsibilities:
- Contacting existing customers via telephone calls with campaigns provided by client.
- Qualifying customers to determine correct contact that help support the client.
- Ensuring the client’s project needs are met
- Updating CRM tool or database with all activities surrounding the client’s callout.
- Supporting the team members on goals.
- Ability to provide a high level of customer support & interface directly with end users.
- Must have above average written and verbal communication skills.
- Using the CRM tool or database to pull reporting as applicable.
In addition to a competitive salary, flexible work hours, potential for hybrid work environment, medical/dental/vision plans and 401k options, we offer the following perks:
- No nights or weekends
- Nine paid holidays per year
- Paid time off
- Business casual dress code
- The successful candidate will:
- Be detail and goal oriented.
- Have excellent written and verbal communication skills.
- Able to multi-task.
- Have computer and phone skills – we will train the right applicant.
- Previous work experience in account management and/or customer service is a plus.
If you have enthusiasm, excellent communication skills, and want to be part of a successful team, apply today! We offer comprehensive training and ongoing support to make you successful. Start a new career path today!
The position will require the candidate to reside in the Chadron, Nebraska area and must be able to commute to our office on a daily basis. Hourly rate is anticipated to be between $14-15/hr W2 depending on experience. The compensation range reflects the Company’s reasonable expectations at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. [This role may also be eligible to participate in a discretionary incentive program, subject to the rules governing the program]
Technologent is an Equal Opportunity Employer -- EEO/AA Employer/Vet/Disabled -- for reasonable accommodations, please contact us at hr@technologent.com.
Technologent is a Global Provider of Edge-to-Edge℠ Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT.
Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.
