Account Manager

Description:

North Risk Partners specializes in strategic insurance solutions for businesses and individuals. We are committed to helping clients face risk head-on with right-fit insurance coverage and attention to opportunities for preventing avoidable losses.

Account Manager Job Description:

This position is responsible for developing and maintaining relationships with commercial lines accounts. Account managers work independently to advise and service client accounts

Account Manager Primary Responsibilities:

• Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner.
• Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing
• Collaborate with risk advisors to determine and meet client goals.
• Analyze markets for competitive pricing and develop insurance solutions for current clients as well as quotes from carriers for accuracy
• Evaluate and prepare renewal comparisons and policy proposals,
• Evaluate and process client requests to ensure appropriate coverage is met,
• Resolve inquiries on service problems, billing and claims to ensure client satisfaction, and
• Receive and process new business, renewals, and cancellations.
• Schedule and participate in client meetings as necessary.
• Develop and maintain positive and effective relationships with partner insurance carriers.
• Promote value-added services available through North Risk Partners (i.e., professional consulting, webinars/seminars, communications, Zywave tools, and more).
• Refer business across all departments (i.e., property and casualty, employee benefits, and personal lines).

Account Manager Requirements:

• High school degree or equivalent required
• Bachelor's degree preferred but not required
• Previous insurance experience
• Ability to maintain property and casualty insurance license
• Positive can-do attitude
• Effective oral and written communication skills
• Strong attention to detail with excellent organizational skills
• Demonstrates a strong understanding of the fundamentals of customer service
• A working knowledge of standard technology, including core Microsoft Office products: Outlook, Excel, Word, PowerPoint
• A team player who collaborates between departments and works well with his/her coworkers
• A professional who demonstrates the ability to carry on a conversation with business owners and decision makers
• Able to work independently with minimal supervision in a fast-paced environment
• A role model for North Risk Partners' core values, mission and desired culture

WHAT WE OFFER

• Competitive pay
• Full benefits package with employer contribution (401k, medical, dental, vision, etc.)
• Opportunity for advancement in a fast-growing organization
• Paid & Volunteer time off
• Paid continued education courses
• And more!

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