Account Manager

Description

Position at Michigan CAT

Objective

This position is responsible for developing new customer relationships and facilitating sales growth for power generation rental equipment and services to customers.
Responsibilities
Primary Responsibilities:

• Generate revenue and profit by achieving monthly, quarterly, and annual goals
• Increase market share within assigned territory by establishing and maintaining relationships with former and new customers
• Provide customer service that meets or exceeds customer expectations to achieve goals for market share, fleet utilization, and ROPA
• Negotiate price with customers
• Generate sales leads by determining customer needs and identifying equipment, services, and/or parts that MacAllister provides and routes sales leads to appropriate sales representative
• Evaluate new construction projects and follow up with contractors for potential leads
• Coach and train other sales representatives

Occasional/Other Responsibilities:

• Assist management with sales forecasting involving budgets, market share, margins, and volume of sales
• Assist the marketing department with the design and development of promotional materials to facilitate sales growth of power systems
• Distribute promotional materials through e-commerce marketing channel and the allocated customer base

Other Requirements of Position

Typically responsible for leading, coordinating, and monitoring the work of others who perform the same type of work as this job. Lead responsibilities typically include training, checking the work of others, and ensuring supplies and materials are available.

Works under general supervision. Employee acts independently to handle standard problems but usually reports on such problems. More unusual problems are referred to a supervisor/manager.

Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies.

Maintains equipment and supplies to avoid waste, prevent accidents, and prevent damage to areas and equipment
Qualifications

Required:

• High School Diploma or GED
• 5 years or more of experience within Sales, Rental, or Power Generation
• Valid Driver's License

Preferred

• Associate's Degree or Bachelor's degree in related business field
• 7 years or more of experience with Sales, Rental, or Power Generation

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to travel and provide customer support outside the traditional workday hours of 8 a.m. to 5 p.m.
• Excellent communication skills, including verbal, written, and listening skills
• Strong multitasking abilities, detail-oriented, and self-motivated
• Excellent customer service skills
• Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
• Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and the ability to learn CAT/MacAllister/Michigan Cat systems
• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment.
• Ability to work in a fast-paced, high-pressure, deadline-driven environment.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO)

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