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SalaryDescription
Healthcomp is hiring an Account Manager with at least 3 years of client service experience with a focus on health insurance and/or employee benefits to play a critical role within our growing organization. If you are great at building positive relationships, managing expectations, resolving issues, and finding solutions for clients this is the perfect opportunity for you!
Key Responsibilities
- Serve as the main point of contact to support incoming service inquiries and refer complex questions to the sales team as appropriate
- Provide a positive experience by responding in a timely manner and offering creative solutions that meet their needs
- Initiate and monitor the renewal in collaboration with the sales team to evaluate the market, analyze plan data, and implement new strategies
- Manage the implementation of new contracts by overseeing the underwriting process and the installation documentation
- Maintain a thorough knowledge of HealthComp benefit related products and attend product trainings as requested
- Stay informed of regulatory issues that affect benefit plans and update clients when necessary
- Gather product information and pricing to provide clients with comparison with current benefit offerings
- Compile competitor data and market insights throughout your interactions with clients and provide any pertinent information to sales management to support strategic decision making
- Document all interactions in the client relationship management system and maintain an orderly system for filing hardcopy and electronic information
- Meet with clients face-to-face to ensure business objectives are being met
- Monitor commission payments and make outbound calls to carriers who are delinquent on payments
Skills, Knowledge and Expertise
- 2+ years of experience as an Account Manager
- 3+ years of experience in health insurance, employee benefits, or healthcare industry
- Knowledge of health plan testing, regulatory compliance, and mandates regarding insurance plan administration
- Valid driver’s license along with proof of insurance with defined limits must be presented to HR, a copy will be kept on file, and documentation will be requested on an annual basis
- Willingness to travel for multiple days at a time
- Clear communication style and strong collaboration skills
Benefits
- Competitive salary with bonus opportunity
- Flexible paid time off policy to support a healthy work-life environment
- Full offering of health and wellness benefits for you and your family
- Company paid life insurance and disability plan
- 401K plan with company matching
About HealthComp
HealthComp and Virgin Pulse are now Personify Health. The industry’s first personalized health platform company combines health, wellbeing, and navigation solutions to deliver powerful outcomes to businesses and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.
HealthComp is an Equal Opportunity Employer.
HealthComp recruiting correspondence will always come from a talent acquisition representative with an official @healthcomp e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to hiringsecurity@Healthcomp.com.
HealthComp is an Equal Opportunity Employer.
HealthComp recruiting correspondence will always come from a talent acquisition representative with an official @healthcomp e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to hiringsecurity@Healthcomp.com.
