Account Manager - State Farm Agent Team Member

ROLE DESCRIPTION:
Are you outgoing and customer-focused? As an Account Manager - State Farm Agent Team Member for Crystal Coleman - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services that fit their current needs.
Grow your career as you better your community. Be a part of events for our customers as well as the surrounding small business owners.
RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Participate in events at the office and sometimes outside of the office promoting customer relationships and new business.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

BENEFITS:

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Life & Supplemental Health benefits (Health Insurance referral available)
• Paid time for licensing and assistance available
• Growth potential/opportunities for advancement within my agency