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Form of workJob Description
Company Snapshot:
Headquartered in Miami, Tuuci is a global leader in premium shade products for hospitality, commercial, and residential outdoor settings. The Tuuci team includes experts in design, engineering, sales, marketing, and production. We work in a fast-paced, fun, and diverse environment where the exchange of ideas and professional growth are encouraged. Our teams strive to meet and exceed the Tuuci vision: to help people live their best life outdoors through inspiring design, enduring performance, and convivial service. Our culture supports this vision by encouraging creativity, driving excellence, and supporting personal growth and development.
Position Summary:
The role of the Account Manager (“AM”) is to serve as an important business contact with our key accounts in Florida, including but not limited to, Cruise Line and Theme Park partners. The AM will report to and support the Regional Sales Director. Together they will have a clear grasp on all aspects of each company program and business relationship.
The AM must consistently provide excellent customer service and sales intuition on client accounts, as well as represent the client’s needs and goals within our organization to ensure that we exceed their expectations. Through successful relationship management and understanding of our role in the client’s business, the AM will work to discover areas for improvement and growth with each client partner.
Location: This position is based in Miami and includes the Southeast territory
Essential Duties & Responsibilities:
- Provide regular input on client projects and account activity
- Work with the RSD to pinpoint the client’s goals and potential areas for improvement
- Take initiative and responsibility to own the relationships with the clients
- Reviews all major deliverables to ensure quality standards and client expectations are met
- Collaborates with marketing, sales, quality assurance and product development to ensure proper specifications on projects
- Maintain an in depth understanding of the SE region book of business
- Develops a keen grasp of product knowledge and stays up to date on changes and developments
- Works as a thought starter to diagnose and develop solutions for areas that need improvement
- Is aware of opportunities for account growth and new business
- Work closely with the Regional Sales Manager and act as liaison between Stake holders and Regional Sales Manager
- Travel is required
Education and Qualifications:
- Minimum Bachelors Degree with 3 years works experience in sales or procurement.
- Excellent interpersonal and communication skills; written and verbal required.
- Strong project management skills.
- Strong ability to develop and nurture business relationships.
- Polished ability to present and convey information to a group.
- Ability to use independent judgement with a high level of initiative.
- Must be detail oriented.
- Proven ability to manage responsibilities in a fast-paced environment.
- Ability to interact effectively within a team and with other departments.
- An interest in and an ability to travel for client visits and industry events.
- Excellent computer skills, with proficiency in database management (Salesforce, CSI) and MS Office (Word, Excel, PowerPoint)
Tuuci offers:
- Health benefits, matching 401k retirement plan, paid holidays, sick days, personal days
- Welcoming friendly environment
- Culture that encourages diversity of thought
- Support for professional growth and development
- Dynamic and talented staff of creative professionals
- Growth potential based on your ability to meet and exceed expectations
- Collaborative office environment that welcomes innovative ideas and allows you to make an immediate impact on the team
ABOUT TUUCI
For a quarter century, Tuuci has revolutionized outdoor spaces with durable, innovative shade platforms featuring nautically inspired designs. Founded by Dougan Clarke in 1998, The Ultimate Umbrella Company, Inc., (simply known as “Tuuci”), was born from sea-side roots in Miami, Florida where Clarke began his career as a marine-outfitter for high-performance yachts.
With a keen eye on design and a passion for form and function, Dougan applied his craftsmanship to the shade industry to create Tucci’s unique brand of marine-grade, shade architecture. Today, Tucci’s distinctive shade umbrellas and cabanas may be experienced around the world in high profile hospitality, commercial and residential settings. The products are sold through a diverse network of independent sales reps, dealers, showrooms, and retailers in the US, Europe and across the globe.
Tuuci’s primary manufacturing campus is in Miami, Florida and serves as the company’s global headquarters. The organization maintains two additional, wholly owned manufacturing and operational centers in Vietnam and the Netherlands.
