Account Manager

Position Summary

The Account Manager is responsible for the day-to-day management and interaction of existing and new customers. The Account Manager will be responsible for all facets of managing the accounts they will be responsible for from an order to cash basis, including, but not limited to, project management, new product development, quote & opportunity development, order entry and assisting the Key Account Mangers, Business Development Managers and Territory Sales Managers to generate sales

You will do this by:

• Owning the order-to-cash process for existing mid-level accounts
• Interacting with purchasing managers, supply managers, customer services representatives and in some cases, owners of the companies you will be responsible for
• Researching and learning your customer base to probe for new opportunities within your assigned accounts as you learn these customers and the capabilities of Fisher Barton
• Receiving RFQ’s from existing customers, in line with the current products these customers are buying.

Essential Functions

• Lead, develop and implement a growth and profit enhancement strategy within assigned existing accounts to ensure maintenance and growth of current business
• Develop new business to ensure a healthy sales funnel of business over a 18–36-month period
• Manage sales pipeline for consistent flow of sales opportunities
• Develop an intimate understanding of our customers businesses and identify how ONE Fisher Barton products and capabilities can meet and satisfy their needs
• Identify and develop new product opportunities based on customer needs and feedback
• Identify and targe specific end users on assigned market and customer base to meet and exceed assigned sales budget
• When applicable, partner with Business Development Manager and/or Key Account Manager
• Participate as a member of the Customer Focused Work Team(s) and report progress to the Executive leadership team
• Participate in tradeshows and customer sponsored events as needed

Requirements

• Strong attention to detail and strong analytical and organizational skills required
• Excellent interpersonal communication and presentation skills
• Ability to work independently and as part of a team by sharing information and supporting company procedures, policies and processes
• Collaborative problem solver; ability to quickly assess customer’s needs and process orders
• Ability to prioritize and manage multiple tasks in a fast paced environment
• Ability to effectively deal with change and the unknown; adaptable and flexible
• Proficient in windows-based applications (Outlook, Word, Excel and PowerPoint)
• This is an entry level sales position, so sales experience is preferred, no required
• Education: Bachelors degree or equivalent is preferred