Account Executive

Perdue Brandon Fielder Collins & Mott, LLP in Austin TX is seeking to hire an enthusiastic full-time Account Executive to ensure the integrity and accuracy of data. The typical work schedule in our office is Monday - Friday, 8:30 am - 5:00 pm. Are you a high-energy problem-solver who enjoys helping others? If so, read on!

We pay our Account Executives a competitive wage of $60,000/yr. We also offer exceptional benefits including medical, vision, dental, life insurance, long-term disability, short-term disability, a generous paid time off (PTO) policy, paid holidays, an HSA, an annual bonus, and room for growth. If this sounds like the right opportunity for you, apply today!

ABOUT PERDUE BRANDON FIELDER COLLINS & MOTT LLP

Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities. Our clients include school districts, cities, counties, hospital districts, appraisal districts and other governmental entities. Perdue Brandon continues to grow and currently has 15 primary offices in Texas and multiple satellite locations in Texas, Oklahoma, and Florida servicing clients in nine states.

For more information on our Firm, please visit our website at www.pbfcm.com.

At Perdue Brandon, we offer our employees a professional, yet casual team-based environment where we work together to accomplish our goals. Our management's open-door policy encourages employees to have a voice and shows that their opinions matter to our success as a company. We value and reward hard work, which is why we offer competitive compensation, excellent benefits, and opportunities for advancement.

A DAY IN THE LIFE OF AN ACCOUNT EXECUTIVE

As an Account Executive, you spend most of your day corresponding to clients assigned to you by the Director of Operations, inputting various types of data into our computer systems or databases which may include alphanumeric data, numerical data, text, and other relevant information and supporting Best Practices. The typical day for an Account Executive consists, but it is not limited to the following:

Duties and Responsibilities

• Assist clients' technical requests and take care of any technical issues.
• Train clients on the use of our products and services
• Review system reports to ensure client account accuracy
• Coordinate with client when data discrepancies are discovered
• Assist in resolving data exchange issues when applicable
• Build strong customer relationships, especially with key customer stakeholders and sponsors.
• Consistent dedication to an exceptional customer experience
• Exceed customer expectations.
• Manage key account metrics and reporting
• Constant communication with internal and external stakeholders
• Show initiative in identifying growth opportunities.
• Collaborate in a team or independent environment to achieve sustainable growth.

QUALIFICATIONS

• A proven track record of Technical Account Management or other relevant experience.
• Experience in managing multiple stakeholders and projects.
• A listener who is customer-oriented and attentive to their needs
• Critical thinker and problem solver
• Solid time-management skills
• Exceptional interpersonal and communication skills
• Bachelor's degree in Business or related field, Experience can be substituted for degree
• Experience and strong knowledge in Microsoft Office
• Proficient in Salesforce a plus

Additional education or training in client management or computer-related fields is a plus. Experience in a law office, collections environment, or tax office is a plus! Are you punctual and dependable? Can you work well in a team environment? Do you have strong written and verbal communication skills? Are you attentive to detail? Are you organized and able to meet deadlines, work under pressure, and prioritize tasks? Can you effectively multitask? If so, you may be perfect for this position!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 78731