Account Executive

About Us:

At Mason Interactive, we're at the forefront of digital innovation, delivering impactful marketing solutions that drive our clients' success. We're seeking an Account Executive who will act as the linchpin between our agency and our valued clients, ensuring a seamless and enriching partnership. In this pivotal role, you'll not only be the primary contact for our clients but also drive cross-departmental collaboration, refine project management workflows, and ensure the timely and successful delivery of marketing campaigns.

Responsibilities:

• Serve as the primary liaison between Mason Interactive and clients, nurturing strong, trust-based relationships.
• Understand and anticipate clients' business needs, working collaboratively to set strategic objectives and achieve measurable results.
• Lead the development and implementation of comprehensive digital marketing strategies, ensuring alignment with clients' goals and market opportunities.
• Collaborate across departments to leverage expertise, ensuring cohesive strategy development and execution.
• Conduct regular account reviews to report on progress, adjust strategies as needed, and identify upsell opportunities.
• Champion the evolution of project management workflows to enhance efficiency, clarity, and outcomes across client projects.
• Manage internal timelines and deadlines, coordinating with teams to maintain a rigorous pace of work without compromising quality. Concurrently managing multiple accounts, projects & deadlines, according to client needs and objectives.
• Develop and ensure delivery of weekly agendas for client meetings, ensuring all parties are informed and prepared to discuss progress, adjustments, and next steps.
• Provide comprehensive meeting recaps to both clients and internal teams, ensuring accountability and continuity in strategy execution and adjustments.
• Proactively assess, clarify, and validate client needs on an ongoing basis, ensuring the highest level of client service and satisfaction.
• Stay abreast of industry trends and developments to offer cutting-edge solutions and maintain a competitive edge.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or related field.
• 3+ years of experience in a client-facing role within a digital marketing agency or similar environment.
• Demonstrated ability to build and maintain strong client relationships.
• Deep understanding of digital marketing strategies, channels, and measurement.
• Exceptional communication and presentation skills, with the ability to engage and influence key stakeholders.
• Proven track record of managing multiple projects simultaneously while maintaining sharp attention to detail.
• Strong analytical and problem-solving skills, with a results-oriented mindset.

Why Join Us?

In addition to a competitive salary and robust benefits offerings, you'll be part of a vibrant team that values creativity, innovation, and results. We offer a supportive work environment where you can grow your career and make a significant impact on our success and the success of our clients.