Address
Form of work
SalaryAbout the Role:
As a CBRE Account Operations Coordinator, you will complete basic operational processes for Work Order management and service partner follow-up.
This job is part of the Contract Quality Management job function. They are responsible for handling the delivery of contractual services to ensure requirements are fulfilled.
Base rate $16.50-17.50 based on experience.
We have 3 openings with the following schedules:
Mon-Fri 2P-11P EST (Hours worked after 5PM Local time will pay $2.00 more)
Mon-Fri 8A-5P EST
Sun-Thurs or Tues-Sat 8A-5P EST
What You’ll Do:
- Work with customers, service providers, and employees performing routine and non-routine activities.
- Assist small to medium clients to achieve objectives. This includes coordinating processes, controls, cost information, communications, and quality.
- Resolve maintenance repair Work Orders in a timely manner. Assist with dispatching, scheduling, and post service activities.
- Attend periodic weekly calls with clients to review the status of projects and Work Orders.
- Work with internal groups to communicate customer requirements and resolve any challenges, issues, or new opportunities.
- Use existing procedures to address straightforward problems while having a limited opportunity to exercise discretion.
- Impact through clearly defined duties, methods, and tasks are described in detail.
- Deliver own output by following defined procedures and processes under close supervision and mentorship.
What You’ll Need:
- High School Diploma or GED with up to 2 years of job-related experience.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Solid understanding of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong interpersonal skills with an inquisitive mindset.
- Ability to calculate simple figures such as percentages, discounts, and markups.
Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
