Account Coordinator - Hpi

BAMKO is one of the top 10 largest companies in the branded merchandise space and the fastest growing of any of the top 50 companies in the $25 billion dollar industry. Over the last 5 years, BAMKO has won countless awards, including Best Places to Work & Best Client Promotions. With a culture built around the concepts of personal and professional growth, BAMKO puts values into actions. BAMKO has the best and the brightest employees who love a challenge that unlocks their highest potential. Our portfolio of clients have a range of known Fortune 1000 companies. This includes but is not limited to Dunkin' Donuts, Tesla, Microsoft, Peloton and more! We are a fast-paced, entrepreneurial and innovative company where culture is at our core. We attract and retain high-level talent that continues to outpace the competition. If you are driven, have big brain ideas, are competitive and enjoy working with multiple teams, we want you to be a part of building something special here at BAMKO.

 

The Account Coordinator plays a pivotal role in supporting HPI Account Managers and their assigned clients. This position requires strong problem solving skills, adaptability to constant changes and effective task prioritization. As the primary point of support to the Account Manager and the liaison to customer care, the Account Coordinator ensures the smooth execution of operational tasks and maintains essential customer relationships.

       Task Coordination: Receive task requests from Account Managers and collaborate with internal teams to fulfill these requests promptly, ensuring client needs are met.  Confirm to Account Manager as tasks are completed.

       Project Management: Work with Account Manager to maintain client project action items, status updates and deadlines to keep projects on tract and within scope

       Customer Data Management : Execute tasks related to Customer Data setup and maintenance, ensuring accurate and up-to-date data is recorded.  Maintain the Client Profile in collaboration with the Account Manager.  In conjunction with the Account Manger perform regular reviews and updated to the website and other order platforms to maintain a user-friendly and up-to-date online presence.

       Reporting: Prepare weekly or monthly client reports and deliverables, providing valuable insights both to internal teams and clients.

       Resource Requests: Submit requests for photography, website updates or samples to support client programs.

       Data Analysis: Gather and present data to Account Managers for client business reviews, contributing to data-driven decision-making.  Undertake special projects and data analysis assignments as directed contributing to the success of the account management team. 

       Client Support: Provide client support in the absence of the Account Manager, offering assistance and maintaining strong client relationships.  Perform any other duties as required to ensure the smooth operation of the account management activities. 

       Bachelor's Degree preferred or a minimum of 3 years of client service experience

       Ability to interact effectively with individuals at various department levels

       Strong time management skills with the ability to prioritize tasks effectively

       Excellent attention to detail and a commitment to thoroughness

       Proficiency in Microsoft Office, especially Excel and knowledge of Zoom or Skype for virtual communication

       Ability to travel up to 5%

At BAMKO, we want you to be well and thrive. The compensation for this position ranges from $45,000-$55,000 (annually). The rate of pay offered will be dependent upon the candidate's relevant skills and experience. In addition, there a comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, and a retirement plan with employer contribution.

 

It is a fundamental policy of BAMKO not to discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, mental or physical disability, ancestry, sexual orientation, legally protected medical condition, family care or medical leave status, veteran status, marital status, or any other basis protected by state, local, or federal laws. BAMKO makes reasonable accommodation for pregnant employees who request an accommodation with the advice of their healthcare provider for pregnancy, child birth, or related medical conditions.

 

It is the policy of the Company to base decisions to employ, recruit, hire, and promote solely upon an individual's qualifications relating to the requirements of the position for which the individual is being considered. The Company also strives to ensure that all personnel actions (such as compensation, benefits, transfers, layoffs, Company-sponsored training, promotions, terminations and disciplinary actions) are applied in a non- discriminatory manner.

$45,000 - $55,000 a year