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Job ID: 490738
CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.
Position Overview
The CRH Talent Development Center of Excellence is currently leading a learning transformation project which will dramatically expand access to leadership development training for our global leader populations.
Beginning in February 2024 the 'CRH Academy' will deliver a comprehensive curriculum that will drive our strategic priorities and accelerate our culture evolution. Working alongside our preferred strategic partners, a practical Academy curriculum will design and deliver learning that resonates with CRH leaders and draws upon a mix of delivery formats for scalability.
Working in collaboration with external vendors and Academy/business stakeholders, this role will sit within a shared operations team within the Academy supporting the coordination and management of both project and curriculum/programme delivery activities. For the purposes of effectively managing and coordinating this global schedule of learning, you will play a primary 'partnering' role to one of our divisions, offering secondary support to other Divisions as needed.
Academy Workstreams/Curricula
- Strategy
- Culture
- Two HIPO programmes
- Core
- Learning Experience platform (Degreed)
Key Responsibilities (Essential Duties and Functions)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Provide administration and coordination support to Academy and business stakeholders as needed.
- Manage all program coordination for in-person/virtual delivery including all event management responsibilities such as hotel coordination, ordering signage, badges, program materials/workbooks, banquet orders, transportation, and refreshment/meal planning.
- Where appropriate, serve as onsite point of contact for program logistics for delivery - managing event in totality, including vendors, attendees, and faculty/speakers.
- Launch and track attendee pre-work including assessments.
- Support and coordinate all participant and stakeholder communications/materials as required.
- Collaborate with external Partners to provide scheduling and coordination support across all curriculum type.
- Develop and update appropriate LMS catalogue, processes, and evaluations to ensure appropriate tracking and reporting of activities.
- Support the set-up and deployment of content pathways in learning experience platform (Degreed) to support all curricula modules as appropriate.
- Working in collaboration with an external vendor, coordinate and manage translation timelines and materials as needed across all curriculum type.
- Manage and track an enterprise training schedule and costs across all curriculum type.
- Update and track weekly progress updates for all curriculum type.
- Plan, support and prepare all corporate auditing and reporting needs in a timely manner.
- Track and monitor learner feedback and evaluation data on LMS.
- Carry out quality assurance activities as requested.
- Track, monitor and process vendor invoices across all curriculum type.
- Assist with special projects as needed.
Stakeholders
- Academy Director
- Academy project/workstream leads
- HR community
- Comms leads
- Internal business support/admin roles
- HRIS/BI stakeholders
- Accounts Payable/Receivable teams (internal/external)
- External partners and suppliers
Scale/Scope
- The CRH Academy will deliver leadership development to an audience of ~15,000 leaders.
- Leaders in scope include GLT/Senior Executives through to Mid-Level Managers in both office and site-based work environments.
Qualifications
Education/Experience
- 3+ years administration, coordination or scheduling experience across multiple, diverse activities and stakeholders on a large scale
- 'Admin' experience in Successfactors (SAP) and/or other comparable Learning Management Systems (LMS)
- Well versed and skilled in MS O365 suite
- Demonstrated experience supporting L&D activities highly regarded
- Shows personal commitment to high quality work and continuously seeks to improve
- Displays a 'can-do' attitude at all times and remains calm and productive at all times
- Works collaboratively with other teams/people
- Is comfortable taking direction and provides timely and helpful information to others
- Is effective in a variety of communication settings: one-on-one, small, and large groups, or among diverse styles and position levels (verbal & written)
- Plans activities with relevant milestones and schedules and communicates progress in a timely, effective manner
- Identifies, creates and updates processes necessary to get work done
- Acts with a clear sense of ownership
- Proactively seeks feedback and puts into action
- Readily learns and adopts new technologies
- Attention to detail
Work Requirements
- Must be 18 years in age or older
- Must pass pre-employment drug screen and criminal background check
- Strict adherence to safety requirements and procedures as outlined in the Employee Handbook
- Willingness to work independently within a team environment and assist the team with other duties as required
- Must be willing to travel up to 10%
Knowledge/Skill Requirements
- Appropriate planning of learning schedule/calendar
- Timely delivery of programme materials
- Effective planning and coordination of learning events
- Effective management and tracking of invoices and spend
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Able to communicate with others by telephone and in person.
- Able to utilize a computer for word processing, email communication, and preparation of documents and presentations.
- May require sitting for extended periods of time.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Usually, normal office working conditions.
- The noise level in the work environment is usually quiet.
- The position may require work outside of normal business hours.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
