Academic Records Specialist

Job Summary

Under supervision of the Associate Registrar, administers operations of the Registrar’s Office, including areas such as organization of student records, grade changes, curriculum changes, name changes, and related matters. Ensures compliance with Family Rights and Privacy Act and all other applicable laws and regulations.

Duties and Responsibilities

• Assists prospective students, current students, parents, faculty, and staff who visit or telephone the Registrar’s Office.
  • Greet visitors and callers to office in a professional and friendly manner.
  • Answer questions and interpret rules and regulations regarding University policies (e.g., grade-point average calculations, transfer credit equivalencies, academic renewal guidelines).
• Receive, evaluate, process and file various forms:
  • Add/Drop cards
  • Grade changes
  • Curriculum changes
  • Address changes
  • Social security number changes
  • Name Changes
• Evaluate/process official/unofficial transcript requests, enrollment verifications and letters of good standing.
• Receive and file academic credentials for students.
• Prepare reports and correspondence as directed by Registrar, Associate University Registrar and Associate Registrar.
• Perform other duties as assigned.

Minimum Qualifications

Bachelor’s degree from an accredited institution preferred. Higher education experience preferred. Strong organizational skills required. Ability to prioritize competing tasks and handle multiple tasks under time constraints. Accuracy and attention to detail are essential. Have knowledge of federal privacy laws and understand related legal issues. Ability to maintain confidentiality is a requirement. Excellent written and oral communication skills. Must be able to produce results while working as part of a collaborative team.