Academic Center For Excellence (Ace) Advisor - Bilingual

Position Details
Position Information
Job Title
Academic Center for Excellence (ACE) Advisor - Bilingual
Position Number
001262-00
Department
Academic Resource Center Director - Joliet IL
Job Grade
7
Position Summary
Supports all efforts and service provided by the Academic Center for Excellence (ACE) in providing academic advising, registration, transcript evaluation, coaching, and other service and information for students in English and Spanish.
Essential Duties & Responsibilities

• Contribute to the Academic Center for Excellence (ACE) team in providing student success services
• Assist new students in the transition of beginning studies at USF, support new student orientations, provide a bridge to academic programs
• Offer academic advising and registration service to students independent of or in collaboration with faculty advisors
• Provide transcript analysis at the pre-admission, admission and initial enrollment stages
• Serve as an ombudsman to all students for issues concerning academic advising and registration and student support services
• Assist the Academic Resource Center in providing academic coaching to students as appropriate
• Assist the Office of Accessibility Services as appropriate
• Create a welcoming community and engage in university mission
• Participate in and promote a culture of continuing quality improvement
• Other related duties as assigned

Minimum Requirements

• Bachelor's degree
• Bilingual in Spanish and English
• Two years of professional experience in higher education, in one of the following roles: academic advising, registrar/transcript analysis, career services, teaching, admissions, or other related administrative experience
• Commitment to serving students
• Demonstrated ability for attention to detail and accuracy
• Organizational, interpersonal, communication and computer literacy skills
• Willingness to work flexible schedule as necessary
• Professional work ethic that supports the goals of the Academic Center for Excellence
• Ability to perform the physical requirements of the position
• Willingness to support the Catholic and Franciscan values of the university

Preferred Requirements

• Master's degree
• 3 or more years of experience with academic advising or registrar related functions

Hours/Shift/Work Schedule
Traditional office hours, Monday - Friday, evening and weekend work as required, especially during registration periods, from October 2023 to September 2028. Position duties and responsibilities require adherence to a flexible schedule to accommodate students' schedules. This position is full-time, grant-funded.
Physical Requirements of Position
Supports all efforts and service provided by the Academic Center for Excellence (ACE) in providing academic advising, registration, transcript evaluation, coaching, and other service and information for students in English and Spanish.
Posting Detail Information
Posting Number
FP0675-16
Open Date
10/25/2023
Close Date
Open Until Filled
Yes