Developmental Pathways is seeking an experienced professional to join our growing team as an OPERATIONS COORDINATOR /ABA SCHEDULER.
The COORDINATOR/SCHEDULER is a vital part of the team as you will be focused on matching staff (Behavior Technicians) with our clients. The SCHEDULER evaluates client needs and BT availability to make appropriate matches and ensure excellent service for our clients.
This is a FULL TIME position. The schedule includes Sundays (working from home) and 4 weekdays (of your choosing) in the office.
The ideal candidate will have experience in ABA operations, experience with complex healthcare scheduling, or as a Behavior Technician with an understanding of the unique aspects of ABA scheduling. This is a high-volume position so we are looking for a professional who can maintain a strong phone presence and build relationships quickly.
ABOUT DPI
With more than 18 years of experience in Applied Behavior Analysis (ABA), Developmental Pathways, Inc is dedicated to providing excellent services and support to children with autism and their families. Our staff are respectful, knowledgeable, and attentive, and uphold the highest clinical and ethical standards. We want YOU to join our team and help us support even more children and their families. We currently provide services throughout California with a plan for considerable growth before the end of 2023.
POSITION RESPONSIBILITIES
- Coordination and scheduling of ABA therapy sessions
- Work closely with the clinical team to coordinate the staffing and scheduling of services of clients and staff
- Maintain up-to-date records of client and staff schedules
- Update the team on monthly hours and changes as appropriate
- Identify staffing needs and support recruitment of Behavior Therapists as needed
- Match Behavior Therapists' availabilities with the client's availability, location, and skills
- Enter authorizations and hours into our internal system
- Monitor contract fulfillment for each client based on authorized services
- Track and address cancellations
- Schedule make-up sessions
QUALIFICATIONS
- Full-time availability (40 hours per week)
- Must be able to work Sundays (from home) – You will have one day off during the week to balance your schedule
- Must be able to work from the DPI corporate office in Van Nuys, CA four days a week
- Must have experience in Applied Behavior Analysis (ABA)
- Previous experience scheduling for in-home ABA services is highly preferred
- Must have experience with Central Reach
- Proficient in Microsoft Office (especially Excel), additional desired skills include Monday.com and Healthcare/EMR, or scheduling software
- Fluency in Spanish REQUIRED
- Must have excellent critical thinking, communication, and interpersonal skills
- This position requires the ability to multi-task and have exceptional attention to detail
- Educational requirement: Minimum of a High school diploma or equivalent
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Developmental Pathways, Inc is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance._
**For a complete list of DPI open positions, please click here:https://developmental-pathways... **