Aba Office Manager Assistant

The Clinic Office Manager Assistant is responsible for overseeing the daily operations of an office and its various departments. Their duties include communicating with department heads, relaying important information or policy changes from upper management and implementing incentives to enhance employee productivity. Also effectively manage training schedules, keep supplies up to date and within local code.

Duties and Responsibilities

• Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
• Counseling any employees struggling in their roles
• Manages general reception tasks relating to the front desk.
• Answering telephone calls and emails from customers and clients and directing them to relevant staff
• Monitoring office supplies
• Interviewing and organizing their employment paperwork.
• Coordinating behavior therapist hiring and onboarding
• Facilitates new hire training and orientation.
• Creating and maintaining center schedule for behavior therapists.
• Coordinates shift coverage and schedule changes
• Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order
• Reporting office progress to senior management and working with them to improve operations and procedures
• Prepares weekly operational reports for the Clinical Director.
• Maintain compliance with safety regulations for staff and clients
• Maintain cleanliness and upkeep of the clinic
• Ensure and maintain emergency protocols.
• Coordinate maintenance & repairs with approved vendors
• Ensure clinic is sanitized regularly according to schedule with Extreme Clean cleaning company.
• Establish and maintain a safe, healthy learning environment
• Ensure all PHI is stored in compliance with HIPAA regulations and strictly viewed and handled only in a HIPAA compliant work environment
• Assist's clinicians with program material creation.
• Assist's with organizing and maintaining storage closets, cabinets, and drawers.
• Assists with sanitization of toys and materials.

Additional Responsibilities

• Updating systems keeping client information current and accurate on a consistent basis.
• Responding to client inquiries in a timely fashion.
• Assists with opening and closing the clinic.
• Provide support to RBT/BTs to promote job satisfaction & engagement.
• Provide regular check-ins throughout the day with staff to ensure well-being.
• Facilitates coverage for time off requests and cancelations by clients or staff.
• Complete check-in and check-out procedure via preestablished check in/out process.
• Maintain a positive, problem solving and supportive mindset.
• Communicate openly and directly with management regarding concerns or ideas.
• Adhere to and promote professional standards of Strive ABA Consultants.
• Participate in ongoing training as assigned.
• Participate in meeting as assigned by the Clinical Director (Team Meetings and 1:1).
• Performs other duties and responsibilities as required

Education and/or Experience Requirements:

· Two years of related clerical / administrative experience in a highly professional environment.

• Bachelor’s Degree in business administration or management preferred
• Knowledge of ABA is strongly preferred
• RBT certification or knowledge of ABA is highly preferred

Physical Requirements

• Regular attendance and availability during normal business hours are required
• Ability to work in a normal office environment
• Occasionally lift and/or move up to 25 pounds

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Salary/Hourly Rate: $27/hr

Strive ABA Consultants is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, Strive ABA Consultants complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Part-time

Pay: $26.00 - $27.00 per hour

Benefits:

• 401(k) matching
• Life insurance
• Professional development assistance
• Referral program

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• No weekends

Experience:

• Leadership: 1 year (Preferred)

Work Location: In person