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SalaryQuadCom 911 Telecommunicator
Do you crave a fast-paced career where everyday is different, and you make a difference in the lives of the people you help?
QuadCom 9-1-1 is accepting applications. Experience is preferred, but not required.
911 Telecommuncators answer the call by handling all incoming 9-1-1 phone calls, providing efficient and prompt dissemination of information to responding police, fire, and EMS units. They also answer seven-digit emergency and non-emergency lines and monitor several radio frequencies, an alarm board, and other emergency notification equipment for QuadCom communities.
The starting salary for an Emergency Communications Operator (ECO) is $53,135.68. The 911 TC receives an anniversary increase and cost-of-living increase annually for the first six years. Top pay is reached at six years, which is currently $72,240.39. Experienced (lateral) TC's have the potential to earn higher than starting, based on their level of experience.
On-the-job paid training is included and certifications are paid for by the company. There are potential extra earnings for overtime, Operator in Charge , Certified Operator in Charge, Certified Second Language (Spanish), and sick time (no use) incentives upon completion of training. Vacation, Personal, Floating Holidays, and Sick time are accrued, with the ability to convert overtime and holiday pay into compensatory time off. QuadCom has a 5-2/5-3, 8.5-hour workday schedule, allowing for rotating days off. The midnight shift receives a quarterly shift differential providing them with an extra 2 personal days per year.
Qualifications: A Successful candidate will possess a strong work ethic and a sense of responsibility for the safety of the public, agency members working in the field, and the communities served.
Benefits Include:
Ø Medical and Dental Insurance with employee contribution. Vision and Life Insurance s 100% employer covered.
Ø Enrollment in the Illinois Municipal Retirement Fund (IMRF)
Ø 8 Paid Holidays
Ø Personal days
Ø A competitive vacation package.
Ø Opportunities for advancement
Requirements:
Ø Must possess a high school diploma or equivalent.
Ø Must reside within 35 miles of QuadCom within 1 year of hire.
Pre-employment Process: The successful candidate must pass an online assessment, an oral interview, a background investigation, and a psychological exam. Any job offers are contingent upon a physical examination, including a drug screen and hearing test.
Applications may be downloaded from QuadCom911.org
If you have any questions, please contact Director Harding at charding@quadcom911.org.
Job Type: Full-time
Pay: From $53,135.68 per year
Benefits:
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
