911 Emergency Communications Operator - Entry & Lateral Levels

QuadCom Police and Fire Communications

Emergency Communications Operator

Want an exciting career where every day is different, and you make a difference every day?!?

QuadCom 9-1-1 is now accepting applications for entry-level and lateral transfersfor the position of Emergency Communications Operator.

QuadCom is a consolidated Emergency Communications system that provides emergency services to ten police and fire departments in northern Kane County, Illinois. Emergency Communications Operators answer the call by handling all incoming 9-1-1 phone calls, providing efficient and prompt dissemination of information to responding police, fire, and EMS units. They also answer seven-digit emergency and non-emergency lines and monitor several radio frequencies, an alarm board, and other emergency notification equipment for QuadCom communities.

The starting salary for an Emergency Communications Operator (ECO) is $53,135.68. The ECO receives an anniversary increase and cost-of-living increase annually for the first six years. Top pay is reached at six years, which is currently $72,240.39. Experienced (lateral) ECOs have the potential to earn higher than starting, based on their level of experience.

Emergency Communications Operators, upon completion of training, can earn Operator in Charge, Certified Operator in Charge, Certified Second Language (Spanish), and sick time (no use) incentives. Vacation, Personal, Floating Holidays, and Sick time are accrued, with the ability to convert overtime and holiday pay into compensatory time off. QuadCom has a 5-2/5-3, 8.5-hour workday schedule, allowing for rotating days off. The midnight shift receives a quarterly shift differential.

Qualifications: A Successful candidate will possess a strong work ethic and a sense of responsibility for the safety of the public and agency members working in the field, as well as the communities we serve.

Benefits Include:

Ø Medical and Dental Insurance with employee contribution. Vision is 100% employer covered.

Ø Enrollment in the Illinois Municipal Retirement Fund (IMRF)

Ø 8 Paid Holidays

Ø Personal days

Ø A competitive vacation package.

Ø Opportunities for advancement

Requirements:

Ø Must possess a high school diploma or equivalent.

Ø Must reside within 35 miles of QuadCom

Pre-employment Process: The successful candidate must pass an online assessment, an oral interview, a background investigation, and a psychological exam. Any job offers are contingent upon a physical examination, including a drug screen and hearing test.

Applications may be downloaded from QuadCom911.org

If you have any questions, please contact Director Harding at charding@quadcom911.org.

All Cover Letters and Resumes must be accompanied by a QuadCom Application to be considered.

Job Type: Full-time

Pay: From $53,135.68 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

COVID-19 considerations:
QuadCom is following all CDC and IDPH guidelines regarding Covid19.

Work Location: In person