911 Communications Officer

A career in 9-1-1 Emergency Communications is exciting and rewarding. Join our vibrant and energized team of highly trained professionals who are dedicated to making a positive difference in all communities within Gallatin County. If you are considering a career in public safety, Gallatin County 911 in beautiful Bozeman, MT, encourages you to apply. You will learn emergency communications through our fully paid training program, and find a career of a lifetime! Gallatin County 911 offers a generous benefit package including a competitive salary, medical, dental, vision, paid sick/vacation, and PERS retirement.

This position provides support services for community members, Police, Fire, and EMS. Dispatcher trainees will learn emergency and non-emergency call-taking, radio dispatching, and documentation functions using Computer Aided Dispatch (CAD). Duties include screening and prioritizing calls; documenting all phone traffic received in computer-aided dispatch system; and performing a variety of other duties as assigned, or as needed in response to emergency situations. The position reports to a 911 shift supervisor, and does not supervise other county personnel.

MINIMUM QUALIFICATIONS: The position requires the ability to speak English clearly; verbally communicate at a rapid speech rate under stressful, confused and/or hectic circumstances; record names and numbers rapidly and accurately; quickly recall details and essential information; consistently think clearly and respond quickly in a wide variety of emergency situations; relay information to first responders; work with multiple computer monitors simultaneously; work as a team member; and to establish and maintain good working relationships.

EDUCATION AND EXPERIENCE:

The required knowledge, skills, and abilities are typically acquired through a combination of education and experience equivalent to graduation from high school. Trainees are expected in the future to be able to, complete dispatch training at the Law Enforcement Academy, additional training courses in domestic violence, emergency medical dispatch and radio operation, and extensive on-the-job training. NAED Emergency Medical and Fire Dispatch certification is required and training will be provided upon completion of call-taker training.

Licenses and Certifications: Applicants for this position must possess a valid driver’s license issued by the state of Montana, or obtain a Montana driver’s license within the 1st 6-months of employment, and be insurable under the County’s liability policies.

Gallatin County offers an excellent benefits package including health benefits where premiums for FT employees are covered by the County. Employees participate in a mandatory retirement plan through MT Public Employee Retirement System. Employees receive 12 paid days of sick, 15 days of paid vacation and 10-11 paid holidays per year.

As a condition of hire, the final candidate will be required to successfully pass a criminal history check and background investigation.

TO APPLY: Go to the “Careers” tab on our Gallatin County Website (https://gallatincomt.virtualtownhall.net/), locate this job and click APPLY. OR copy and paste this link: “https://www.governmentjobs.com/careers/gallatinmt/”

Be prepared to upload the following documents listed below.

• Cover Letter
• Resume’
• Three(3) references

Gallatin County is an equal opportunity employer. All applicants will be considered for employment on the basis of merit and qualifications without regard to race, color, religion, creed, political ideas, sex, sexual orientation, gender identity, age, marital status, national origin, or physical or mental disability.

Job Type: Full-time

Pay: $22.03 - $32.32 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person