```Job Summary:
We are seeking a highly skilled and motivated Communications Officer to join our team. As a Communications Officer, you will play a crucial role in ensuring effective communication and coordination between various departments and personnel. The ideal candidate will have excellent communication skills, the ability to multitask in a fast-paced environment, and a strong attention to detail.
Duties:
- Receive and respond to incoming calls, emails, and other forms of communication
- Provide accurate information and assistance to callers, including medical terminology, law enforcement procedures, and phone triage
- Transcribe messages accurately and relay them to the appropriate personnel
- Utilize phone systems and other communication tools effectively
- Perform data entry tasks to update records and maintain accurate information
- Coordinate dispatching of personnel as needed
- Utilize GIS technology to assist with location tracking and mapping
Qualifications:
- High school diploma or equivalent required; additional education or training in communications or related field preferred
- Previous experience in a similar role is highly desired
- Strong verbal and written communication skills
- Excellent phone etiquette and customer service skills
- Ability to negotiate and handle difficult situations with professionalism
- Proficient in data entry and computer skills
- Familiarity with law enforcement procedures is a plus
If you are looking for an exciting opportunity to contribute to the smooth operation of our organization through effective communication, we encourage you to apply. Join our team today!```
Job Type: Full-time
Pay: $45,926.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overtime
- Weekends as needed
Ability to Relocate:
- Boulder, MT 59632: Relocate before starting work (Required)
Work Location: In person