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SalaryGENERAL SUMMARY: The 2ndShift Computer Operator position is responsible for ensuring customer’s orders are received and processed within a timely manner. This individual will also be responsible for processing and reviewing customer reports, sorting pick slips for warehouse employees, and preparing invoices to send out with delivery drivers. Additionally, this operator will provide help desk support in the form of interpersonal communication which includes, but isn’t limited to – phone support, troubleshooting, and resolving hardware issues. The 2nd Shift Operator will work within an office environment on an IBM AS/400, MS Excel, CE, iOS & Android systems.
JOB SPECIFICATIONS: All candidates must be detail oriented, possess a high degree of accuracy, and work well meeting deadlines. Should possess strong personal, interpersonal and phone skills. Future I.T. operational training will be provided. It’s preferred that candidates have a background in supporting users with technical issues via the telephone but is not required. Additional qualifications include a broad knowledge of popular operating systems, application software, computers, printers, and networks. Evidence of a strong customer service background is also preferred.
Sunday: Start – 5:00 PM; End – 11:00 PM
Monday – Thursday: Start – 11:00 AM ; End – 9:00 PM
Job Type: Full-time
Pay: From $19.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
