2024-2025 Yearlong Human Resources Communication Intern

Chicago Transit Authority is the second largest transit system in the country! Our college internship program offers summer and year-long internships that provide students with valuable work experience, professional development, and mentorship. Students receive exposure to the discipline of the workplace and are guided by subject matter experts who assist them in acquiring the skills, knowledge, and experience needed to perform in today's technically demanding careers. Interns at CTA work in a range of departments across the authority.
Our internships are project-based; therefore, the skills that we seek vary based on the needs of the projects during each term. All majors are welcome to apply, but please see education experience/requirements for specifics about what disciplines each internship project is seeking.
Internships are part-time (15 hours a week) during the school year and full-time (40 hours a week) during the summer.
In this role within the Human Resources department's Communications unit, interns will:

• Provide messaging content used for HR marketing campaigns and respond to the various agency inquiries that CTA/HR receives.
• Reach out to other city partner agencies such as City of Chicago, Metra Rail, and Chicago Park Districts to benchmark their processes.
• Research industry standards in HR marketing and transportation.
• Monitor and track Freedom of Information Act (FOIA) responses and report on trends and messaging.

Primary work location for this role: CTA Headquarters (567 W. Lake Street, Chicago Illinois 60661)
Educational Experience/Requirements:

• Preferred Major(s): Human Resources, Communication

• Preferred Level of Education: College graduate student
• Required enrollment status: Full-time (as defined by your academic institution) in a degree program at an accredited college or university

Physical Requirements:

• The demands associated with the normal office environment
• Must be able to comply with office policy to work on-site twice per week

• Light physical activity, including walking outdoors and climbing stairs

Knowledge, Skills and Abilities:

• Strong Microsoft Office and computer skills
• Good oral and written communication skills
• Good analytical and critical thinking skills
• Good organizational skills with attention to detail
• Good project management skills
• Creative writing experience or coursework
• Comfort with frequent change and working in a dynamic environment