Are you a Customer Service ROCKSTAR?
Are you able to effectively handle the front end of a fast-paced organization with professionalism and diligence?
Do you have an internal drive to succeed?
The world’s largest and top-rated digital print, marketing, and design franchise is seeking professionals for a position as a Customer Service Representative/ Office Manager for its fast-growing Bakersfield location. This position will be responsible for assisting our customers via telephone, email, and in person at our office with their print marketing, promotional and design projects. You will be submitting files to vendors, working directly with customers, preparing estimates and work orders, as well as supporting the owner with important projects and being part of a cohesive team. You will help to ensure projects are efficiently moving through to completion by working with stakeholders across departments. You will also perform light bindery and finishing tasks when needed. You will provide exemplary Customer Service, build relationships, and use consultative selling when working with customers. We have experienced explosive growth and are a fast-paced, exciting work environment with a strong commitment to customer satisfaction which is reflected in our Bakersfield Best awards three years in a row. Come join a strong team with a strong track record of growth and opportunity.
Requirements:
Excellent communication skills, verbal and written.
Excellent time-management skills. You should be able to juggle multiple tasks and aggressive daily deadlines with minimal supervision and extraordinary attention to detail.
Work independently and as a team member, from concept to completion.
Proficiency with Microsoft Office (Word, Excel & Outlook)
You must include the phrase “I am a rockstar!” in you submission or your application will not be considered.
Professional Appearance and Attitude is a must.
Print shop experience is a plus.
Job Types: Full-time
Work Schedule: M-F 7:45am - 4:15pm (weekends off)
Benefits: Up to 3 weeks paid vacation DOE
Medical/dental/vision consideration
Retirement consideration
10 paid holidays per year
Pay range: $19.33 - $22.28 /hr DOE
Job Type: Full-time
Pay: $19.33 - $22.28 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Health savings account
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
Ability to commute/relocate:
- Bakersfield, CA 93309: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 2 years (Required)
Work Location: In person