Address
Form of workJob Description
Job Location:
Los Angeles, CA
Reports to (title):
Director of Youth Services
Department:
Youth Services Department
Supervises:
N/A
Working title:
Program Assistant
Classification:
Non-exempt
Salary Range:
$21 - $23 per hour
Status:
Regular
Hours/Week:
40 hours/week
Effective Date:
11/27/23
Type of Position:
Full time
Revised Date:
11/27/23
POSITION SUMMARY
The Program Assistant is part of a multi-disciplinary team that is responsible for providing safe transportation for clients to and from UAII business-related activities on weekdays, evenings, and some weekends. In addition to transporting, this position is responsible for administrative functions such as accurate documentation on paper and electronically through the Resource Patient Management System (RPMS).
ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBILITIES
- Responsible for transporting clients to and from UAII business-related activities in a safe manner
- Maintain and submit a weekly schedule of transportation requests, pick-ups, and drop-offs
- Create social media content to promote the program
- Provide follow-up calls with all scheduled clients
- Document all encounters utilizing the necessary paper forms as well as electronic forms through RPMS
- Able to exercise a high level of judgment, accept supervision, and exercise a high level of accuracy and organization
- Maintain strict confidentiality and communicate with people in a professional courteous manner
- Responsible for administering and complying with transportation policies and applicable California laws
- Responsible and able to comply with all applicable federal 1 state, and municipal laws, statutes, or ordinances
- Adhere to agency policies and procedures and advance the goals of UAII in a manner that embodies the agency's philosophy.
- Regularly update the director of all activities, pending issues and potential problems
MINIMUM QUALIFICATIONS
Qualifications:
- 1 year of experience providing transportation services
- 1 year experience working with families, youth, and seniors
- Able to work flexible hours to include evenings and Saturdays
Experience & Education:
- High School Diploma or GED
Certifications:
- Must maintain a valid California Driver’s License
Confidentiality:
- Maintain strict confidentiality of client and personnel information adhering to HIPPA, professional codes of conduct, State of CA regulations, Privacy Act, and UAII policies and procedures
- This position has access to sensitive information, and a breach in confidentiality will be grounds for disciplinary action up to and including immediate termination
Communication/ Interpersonal Skills:
- Possess the ability to communicate with others in a courteous and professional manner
- Excellent oral and written communication skills
- Excellent customer service skills
- Proficient in English
Technology Skills:
- Microsoft Office, RPMS, MS Windows
- Familiarity with video and photo editing software
Other Skills:
- Able to complete administrative work when not driving
- Available and willing to travel as needed
- Available to work evening and weekend hours as needed
- Willingness to learn new skills and participate in training sessions relevant to the position
POSITION PREFERENCES
- Experience working with the American Indian/Alaskan Native community
- Experience working with nonprofit organizations, community groups and performance-based government contracts.
- Knowledge of Indian Self-Determination and Education Assistance Act (Public Law 93-638)
- Class BP Licensure or the ability to pass both medical and skills test to obtain Class BP License within the first 6 months of employment.
WORK ENVIRONMENT
Work environment:
The work environment characteristics described here represent those employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. Will have to drive and commute within Los Angeles County. Occasional outdoor recreation and camping.
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job.
While performing the duties of this job, the employee is required to frequently stand, walk, sit, bend, twist, talk and hear. There are prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors and staff. Ability to participate in physical activities like stretching.
UAII will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities if it can do so without undue hardship.
Mental demands:
There are several deadlines associated with this position. The employee must also multi-task and interact with various people on various and, at times, complex issues.
PERFORMANCE EXPECTATIONS
In the performance of their respective tasks and duties, all employees of United American Involvement, Inc. (UAII) are expected to conform to the following:
- Uphold all principles of confidentiality and patient care to the fullest extent
- Meet or exceed the performance standards as set by your supervisor
- Interact in an honest, trustworthy, and dependable manner with clients, employees, and vendors
- Possess cultural awareness and sensitivity
- Adhere to all professional and ethical behavior standards as outlined in UAII's Employee Handbook
EQUAL EMPLOYMENT OPPORTUNITY
United American Indian Involvement, Inc. (UAII) provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
UAII abides by the mandates of the ADEA and the Fair Employment Housing and Housing Act (FEHA)- protecting individuals 40 years and older-and considers age a non-merit factor in all employment decisions and considerations.
UAII abides by the mandates of the ADA and FEHA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, UAII will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities if it can do so without undue hardship. Applicants and employees may request accommodations for a disability at any time in the application process or during employment.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
OTHER EMPLOYMENT REQUIREMENTS
- Eligibility to work in the US
- Fingerprint clearance
- Annual negative TB test result on file
- Pass a post-offer drug test
- Maintain a valid CA driver's license
- Maintain auto insurance coverage
UAII offers a comprehensive and robust benefits package that includes:
- Medical, Dental, Vision
- Voluntary Accident, Critical Illness, Hospital Indemnity Insurance
- Company-paid Short-Term & Long-Term Disability
- Company-paid Basic Life Insurance and AD&D
- FSA Medical and Dependent Care
- 403(b) Retirement Plan with Employer Match
- LegalShield
- TotalCare Employee Assistance Program
- 12 Vacation Days (first year)
- 13 Paid Holidays
- 3 Personal Days
- 7 Sick Days
- Bereavement and Jury Duty paid leave
- Employee Wellness Program
