Location: Waterbury Housing Services (Waterbury, CT)
Status: Non-exempt, Full-time
Hours Per Week: 37.5 hours per week
Schedule: Mon-Fri; 8:30 am – 4:00 pm (includes two 15-minute paid breaks per day)
Scope & Purpose of Position: To support and guide youth, ages 18-24, to safe, secure, and permanent housing.
- Assist youth in registering for and securing placement in training classes of their choice regarding employment and education.
- Assist youth leaving Waterbury shelters in locating decent, affordable housing.
- Attend and participate in meetings necessary to your job title, as requested, as well as staff meetings as scheduled by the supervisor or the Corps Officers.
- Be knowledgeable of all HUD definitions and requirements for ESG and CT RRP assistance.
- Communicate with the staff of referring shelters regarding program services.
- Complete statistical reports as requested promptly.
- Develop a Housing Service Plan with enrolled youth within three working days of initial enrollment, ensure implementation, and update plans as appropriate.
- Develop and implement a monthly schedule for outside resources to encourage and educate youth on specific community resources.
- Develop and maintain an updated list of available units.
- Educate youth and landlords on tenant/landlord rights and responsibilities.
- Establish rapport with landlords and the Housing Authority to discuss landlord support needs and concerns, unit availability, etc.
- Facilitate the relationship between tenants and landlords.
- Identity, screen, and enroll eligible individuals.
- Inspect housing units using HUD quality standards as guidelines.
- Maintain accurate and up-to-date files and records, including required documentation and confidential case management notes.
- Network with CT ESG Provider and CT Coalition to End Homelessness to request financial assistance to eligible clients for RRP services and coordinate handling third-party payments to vendors.
- Network with human services agencies to coordinate support to enrolled youth.
- Participate in program development and implementation with other "At Home Connecticut" agencies and with the Connecticut Department of Social Services as requested by the supervisor.
- Provide crisis intervention as needed.
- Provide ongoing intense case management to the youth accepted into the program for the duration of their enrollment.
- Provide support and follow-up services to youth leaving the shelters and their landlords to establish and maintain rental stability.
- Survey youth and landlords to measure satisfaction with housing support.
- Take referrals from the housing placement committee directly from the Coordinated Access Network (CAN).
- Visit all shelters within the CAN geographic area regularly for screening and outreach to youth.
- Provide tenant education, etc.
- Visit youth in their homes for support of housing stability.
- Bachelor’s Degree in human services or a minimum of two years of experience in a related field is required.
- Ability to function independently, with excellent time management skills.
- Ability to respond to changing conditions.
- Bilingual in English and Spanish is preferred.
- Communicate both verbally and in writing.
- Demonstrate excellent ability to engage with diverse populations.
- Good interpersonal, organizational, and oral/written communication skills.
- High energy level and solid work ethic.
- Knowledge and proficiency in Microsoft Office programs, particularly Excel and Word.
- Must complete KeepSAfe and other training requirements upon hire.
- Must have a valid Connecticut driver’s license.
- Work well in a team atmosphere.
- Will respect and promote the interest of The Salvation Army. The individual is not required to embrace the tenets of faith, but he/she is required to promote and respect the mission of The Salvation Army.
Benefits of Working for The Salvation Army: The Salvation Army is pleased to offer a comprehensive benefits program to full-tim employees who work at least 30 hours per week.
- Comprehensive health care coverage with low-cost employee premiums, co-pays, and deductibles
- Telehealth/online doctor visits
- Basic and voluntary term life insurance
- Short-term disability coverage and optional long-term disability coverage
- Supplemental insurance coverage options
- Flexible spending accounts for health care and dependent care
- Employer-funded pension plan
- Tax-deferred annuity plan
- Educational assistance
- Generous paid time off, including holidays, vacation, sick, personal, bereavement, and marriage
- Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
- Most importantly – a job with a good purpose
The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
An Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.