Address
Form of workJob Details
Level
Entry
Job Location
South Asheville - Reuter Family YMCA - Asheville, NC
Position Type
Full Time
Education Level
High School
Salary Range
$17.72 - $22.15 Hourly
Job Shift
Hours Vary
Job Category
Youth and Family
Description
ABOUT US
At the YMCA of Western North Carolina, we look for individuals passionate about giving back to the community and helping people. We bring our mission and core values to life through our culture: We are welcoming: by being open to all. We are genuine: by valuing you and embracing your individuality. We are hopeful: by believing in you and your potential. We are nurturing: by supporting you in your journey to develop your full potential. We are determined: Above all else, we are on a relentless quest to make our community stronger, beginning with you.
The YMCA of WNC is committed to strengthening the foundations of community through programming that supports Youth Development, healthy living, and social responsibility. Our programs nurture the greatness in every child, promote well-being throughout the community, and give back to our neighbors in need.
ABOUT THE ROLE
As the Youth & Family Manager, you will be responsible for the effective operation of the Youth Department programs and areas of the YMCA. You will lead and supervise the Youth staff and volunteers working in both on-site childcare areas and off-site youth programming. You will be directly responsible for all Youth programs' growth, development, and implementation. You will be responsible for the safety and well-being of each child participating in Youth Development centers and programs. You will also support the staff in creating a fun and playful atmosphere for participants.
Managers are required to meet and follow YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergency procedures. They must attend staff meetings and training programs, as required.
ESSENTIAL FUNCTIONS
•Knows and understands the Youth and Family policies and procedures; ensures that all policies are always consistently enforced and procedures are consistently followed.
•Continuously exhibits honesty, caring, respect, responsibility, reliability, flexibility, maturity, and good decision-making skills.
•Displays a professional, courteous, and tactful demeanor at all times. Always strive to display a positive and enthusiastic attitude.
•Familiarizes with program offerings within the Y and refer members to appropriate supervisors in other departments.
•Answers phone calls, emails, comment cards, and member concerns related to Youth Development programming in a timely manner.
•Ensures all new staff are properly trained and onboarded to the Youth Development Center.
•Attends and actively participates in all required trainings, meetings, and program development activities.
•Monitors the cleaning, maintenance, functionality, and operation of the Youth and Family Department spaces.
•Partners with the Human Resources department to perform hiring duties, including but not limited to: interviews, onboarding, payroll, training, evaluations, incident report follow-ups, and emergency certification upkeep.
•Works in direct service when needed to maintain safe staff-to-children ratios.
•Utilizes software systems to track usage and registrations to ensure budget and participation goals are met.
•Assists as needed in emergency situations and as outlined in emergency procedures.
•Provides on-site leadership during shifts by answering staff questions and consistently providing support.
•Performs other duties as assigned.
ABOUT YOU
Qualifications
•Must be at least 21 years of age.
•Must have completed High School or a GED program, Bachelor's Degree in related field preferred
•At least 3 years experience in childcare-related settings, specifically with group management, arts/crafts, and games.
•Demonstrated ability to work constructively and positively with children, parents, and staff.
•YMCA Leader Certification Required (or complete within 30 days)
Knowledge, Skills, and Abilities
•Able to communicate verbally with good voice projection and clarity.
•Effectively supervise children ages 6 weeks to 12 years
PHYSICAL ASPECTS OF THE JOB
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Ability to constantly and quickly move to various locations in and around the entire facility
•Be able to lift 25 pounds or more.
•Physically perform all CPR and First Aid skills and/or assist as needed in emergency situations
•Ability to stand for long periods of time.
•Bend or stoop to reach various height levels.
BENEFITS PACKAGE:
Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.
The YMCA of Western North Carolina is committed to equal opportunity in terms and conditions of employment for all employees and job applicants without regard to race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.
Level
Entry
Job Location
South Asheville - Reuter Family YMCA - Asheville, NC
Position Type
Full Time
Education Level
High School
Salary Range
$17.72 - $22.15 Hourly
Job Shift
Hours Vary
Job Category
Youth and Family
Description
ABOUT US
At the YMCA of Western North Carolina, we look for individuals passionate about giving back to the community and helping people. We bring our mission and core values to life through our culture: We are welcoming: by being open to all. We are genuine: by valuing you and embracing your individuality. We are hopeful: by believing in you and your potential. We are nurturing: by supporting you in your journey to develop your full potential. We are determined: Above all else, we are on a relentless quest to make our community stronger, beginning with you.
The YMCA of WNC is committed to strengthening the foundations of community through programming that supports Youth Development, healthy living, and social responsibility. Our programs nurture the greatness in every child, promote well-being throughout the community, and give back to our neighbors in need.
ABOUT THE ROLE
As the Youth & Family Manager, you will be responsible for the effective operation of the Youth Department programs and areas of the YMCA. You will lead and supervise the Youth staff and volunteers working in both on-site childcare areas and off-site youth programming. You will be directly responsible for all Youth programs' growth, development, and implementation. You will be responsible for the safety and well-being of each child participating in Youth Development centers and programs. You will also support the staff in creating a fun and playful atmosphere for participants.
Managers are required to meet and follow YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergency procedures. They must attend staff meetings and training programs, as required.
ESSENTIAL FUNCTIONS
•Knows and understands the Youth and Family policies and procedures; ensures that all policies are always consistently enforced and procedures are consistently followed.
•Continuously exhibits honesty, caring, respect, responsibility, reliability, flexibility, maturity, and good decision-making skills.
•Displays a professional, courteous, and tactful demeanor at all times. Always strive to display a positive and enthusiastic attitude.
•Familiarizes with program offerings within the Y and refer members to appropriate supervisors in other departments.
•Answers phone calls, emails, comment cards, and member concerns related to Youth Development programming in a timely manner.
•Ensures all new staff are properly trained and onboarded to the Youth Development Center.
•Attends and actively participates in all required trainings, meetings, and program development activities.
•Monitors the cleaning, maintenance, functionality, and operation of the Youth and Family Department spaces.
•Partners with the Human Resources department to perform hiring duties, including but not limited to: interviews, onboarding, payroll, training, evaluations, incident report follow-ups, and emergency certification upkeep.
•Works in direct service when needed to maintain safe staff-to-children ratios.
•Utilizes software systems to track usage and registrations to ensure budget and participation goals are met.
•Assists as needed in emergency situations and as outlined in emergency procedures.
•Provides on-site leadership during shifts by answering staff questions and consistently providing support.
•Performs other duties as assigned.
ABOUT YOU
Qualifications
•Must be at least 21 years of age.
•Must have completed High School or a GED program, Bachelor's Degree in related field preferred
•At least 3 years experience in childcare-related settings, specifically with group management, arts/crafts, and games.
•Demonstrated ability to work constructively and positively with children, parents, and staff.
•YMCA Leader Certification Required (or complete within 30 days)
Knowledge, Skills, and Abilities
•Able to communicate verbally with good voice projection and clarity.
•Effectively supervise children ages 6 weeks to 12 years
PHYSICAL ASPECTS OF THE JOB
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Ability to constantly and quickly move to various locations in and around the entire facility
•Be able to lift 25 pounds or more.
•Physically perform all CPR and First Aid skills and/or assist as needed in emergency situations
•Ability to stand for long periods of time.
•Bend or stoop to reach various height levels.
BENEFITS PACKAGE:
Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.
The YMCA of Western North Carolina is committed to equal opportunity in terms and conditions of employment for all employees and job applicants without regard to race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.
