Address
Form of workJob Description
The Youth Coach is responsible for ensuring a positive customer experience. Youth Coaches are responsible for delivering great member service, Private Training & achieving Supplement revenue. Youth Coaches are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires a minimum of one day on the weekend on either Saturday, Sunday or a combination of both days.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Sales Execution on Key Metrics
Member Experience
REQUIRED QUALIFICATIONS:
Knowledge, skills & abilities:
ESSENTIAL DUTIES & RESPONSIBILITIES:
Sales Execution on Key Metrics
- Sell and Conduct Private & Small Group Training with Youth Members.
- Assist youth members and encourage member involvement in private training.
- Ensure accurate administration of client programs, including dotFIT programs, supplement purchases, measurement tracking and workout programs. Arrives on time, prepared and attentive for training appointments.
- Assist in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
- Sell training sessions. Execute an effective prospecting strategy, conducting guest tours, and responsible for completing sales of when needed through the Turn-Over process.
- Responsible for achieving personal monthly revenue objectives set forth by the Company with regards to Private Coaching and Supplements; Achieve all minimum standards set forth (sessions, PT and supplement sales)
- Perform Starter Sessions and prospecting activities
Member Experience
- Focus on changing lives through Service, Science and Sales
- Be a brand ambassador of UFC Gym and its Train Different philosophy
- Bring T.R.A.I.N (Timely, Ready, Aware, Inspiring, Noble) to life
- Conduct safe and effective private training sessions
- Maintain the organization and neat presentation of the fitness floor and training spaces always
REQUIRED QUALIFICATIONS:
Knowledge, skills & abilities:
- Multi-year experience instructing and working with youth and youth programs.
- Ability to guide and educate Youth and parents on all related programs and expectations.
- In depth knowledge of Private Training techniques from assessment to program design.
- Possess a working knowledge of the dotFIT program and software.
- Must be able to adjust and operate all Fitness Equipment.
- Knowledge of company policies, practices and procedures, including emergency and safety procedures.
- Strong interpersonal and communication skills.
- Able to generate, maintain and demonstrate a friendly, enthusiastic and positive attitude.
- Possess a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff.
- Understands and follow oral and written instructions.
- Communicates clearly and concisely.
- Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks.
- Experience operating office equipment such as computers, calculators, fax and photocopiers.
- Must be computer proficient with basic skills in Word and Excel.
- Ability to work, setup and execute successful weekends
- Extroverted/Self motivator/Customer service minded
