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WORKFORCE PLANNING ANALYST
Job Summary: Talent Software Services is in search of a Workforce Planning Analyst for a contract to hire position which can be worked 100% remotely (PA). Opportunity will be seven months with a strong chance for a long-term extension.
Primary Responsibilities/Accountabilities:
Providing consulting opportunities to talented people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement. Let's talk!
Job Summary: Talent Software Services is in search of a Workforce Planning Analyst for a contract to hire position which can be worked 100% remotely (PA). Opportunity will be seven months with a strong chance for a long-term extension.
Primary Responsibilities/Accountabilities:
- This job collaborates with team and the business on information needed by stakeholders in making human capital decisions and in managing employees.
- The incumbent works with the senior level team members and, the business unit to support partners on workforce analytics and planning projects; partners with teams in determining what data is useful to the stakeholders - gathering and analyzing that data; and participates in development and maintenance of such materials as staffing models, metrics, reports, presentations, and dashboards.
- Takes part in staffing governance which pull together all facets of staff demand and supply, focusing both on cost optimization as well as employee acquisition/engagement/retention; and which include participation from all business and support stakeholders.
- The incumbent collaborates with technology partners regarding the use of systems, programs, software and other tools associated with workforce planning and analytics.
- This role will be responsible for creating excel-based capacity plans but also will need to present to the business about performance and capacity updates
- Years of industry experience: 3-5 yrs. of experience in Business Intelligence or Data Analytics
- Bachelor's Degree required
- Experience with Excel required (advanced skills)
- Statistical Analysis and Measurement
- Statistical Sampling Methodology
- Data Gathering and Analysis
- Influence and Persuasion
- Collaborative Problem Solving
- General Computer Skills
- Written & Oral Presentation Skills
- Experience with Macros nice to have
- Comfortable presenting and communicating to senior leadership
- Workforce management experience for call center/command center exp highly preferred
- HR Policies, Standards, and Procedures – helpful but not critical
- Human Resources Consulting – helpful but not as critical
Providing consulting opportunities to talented people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement. Let's talk!
