Workforce Management Specialist - Hybrid - Borgata

The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Workforce Management Specialist creates and implements scheduling solutions utilizing innovative software supplying staffing to all departments appropriate to dynamic business demands. The employee delivers on S.H.O.W. basics to all internal customers including staff and management teams in a collaborative and supportive environment.
THE DAY-TO-DAY:

• Subject matter expert on Workforce Management software and processes; track, monitor, and communicate all system issues and downtime
• Create scheduling solutions for departments that account for current business demands as well as exceptions
• Collaborate with department leaders to ensure accurate staffing levels and to formulate efficiency strategies
• Suggest scheduling changes and create new business models
• Discover new best practices to enhance staffing while following current labor agreements and adhere to all ethical and equity when managing the scheduling process
• Determine the balance between optimum scheduling, service expectations and current legal/legislative requirements
• Work as a team completing daily schedule operations, such as leave requests and call outs

THE IDEAL CANDIDATE:

• Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine

MINIMUM REQUIREMENTS:

• High school diploma or equivalent
• Two years related experience
• Work varied shifts, including weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!