Workforce Development Case Manager -Wioa

Salary : $38,792.00 Annually
Location : Tucson, AZ
Job Type: Full-Time
Job Number: 2024-00025
Department: WORKFORCE DEVELOPMENT
Division: WORKFORCE DEVELOPMENT
Opening Date: 02/06/2024
Closing Date: 2/20/2024 11:59 PM Arizona
Job Summary
The Workforce Development Case Manager WIOA performs work of moderate difficulty securing employment opportunities for participants of the Workforce Innovation and Opportunity Act (WIOA) Program, assisting them to maintain employment and/or provide support services as needed.
Principle Duties and Responsibilities

1. Accept application for WIOA services; review applications to determine eligibility, in accordance, with established criteria.
2. Ensure that all required documentation for the determination is in the file.
3. Develop plan of services for each participant; document plans using the WIOA Individual Services Strategy (ISS) form or Individual Educational Plan (IEP) form.
4. Establish files for each participant and documents all actions taken in the file.
5. Oversee the activities of the monitors and clerks working on the summer youth program as directed.
6. Maintain confidentiality of all information.
7. Recruit adult/youth for the WIOA Program; make presentations to groups and organizations regarding adult/youth employment issues, and the school-to-work transition.
8. Monitor adult/youth engaged in program activities; resolve issues that interfere with successful program completion.
9. Counsel adult/youth in individual or group settings on vocational choices, educational opportunities, and educational requirements in the workplace; proper work habits and behavior.
10. Provide reports and other information according to established timelines.
11. Maintain professional knowledge by attending meetings, conferences, and educational workshops.
12. Contribute to a team effort and accomplishes related results as required.
13. Establish files for each participant and documents all actions taken in the file.
14. Perform other duties of a similar nature or level as requested by supervisor or director.

Required Knowledge, Skills, and Abilities
Knowledge of:

• Tribal, state and federal regulations pertaining to the operations of the WIOA Programs;
• Assign department operations and functions;
• Customer service principles;
• Recordkeeping principles;
• Report preparation techniques;
• English language, grammar and punctuation;
• Yaqui culture, customs, resources and traditions and/or a willingness to learn.

Skills and Abilities:

• Analyze problems, projecting consequences, identify solutions and implement recommendations;
• Exercise independent judgment;
• Maintain files and records;
• Develop and prepare a variety of business correspondence, records, reports, documents and forms;
• Provide customer service;
• Apply and explain applicable laws, codes, regulations, policies and/or procedures;
• Prepare and proofread a variety of reports and/or documentation;
• Communicate effectively, both verbally and in writing;
• Handle multiple tasks and meet deadlines;
• Maintain confidentiality of information;
• Work extended hours and various work schedules;
• Operate a variety of office equipment, including a computer and related software applications;
• Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. Have ability to sufficiently exchange or convey information and receive verbal and written work instructions.

Education, Certifications and Experience Required
High School Diploma or GED and three (3) years of work experience in Social Services, Employment and Training or related field; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
AND

• Bilingual Spanish/English preferred.

Special Requirements:

• Must possess and maintain a valid Arizona Driver's License;
• This position will require the incumbent to work non-traditional hours, nights, and weekends;
• Must have a current Level 1 Arizona Clearance Card or be able to obtain the Level 1 Arizona Clearance Card within ninety (90) days of hire. Failure to maintain a current Level 1 Clearance Card will result in termination from this position.

The Pascua Yaqui Tribe provides 22 days of Paid Time Off which increases with years of service and 15 paid Holidays per year. We offer a comprehensive healthcare benefit package that surpasses or rivals the biggest organizations in Tucson. We encourage you to stay healthy by providing an onsite Wellness Center. Additionally, the Tribe offers a 401(k) Plan with a generous match in which you're immediately vested along with a profit sharing plan after one year of employment. Sworn police and and fire employees are eligible to make Pre-Tax and After-Tax contirbutions to the Arizona Public Safety Personnel Retirement Systems ("PSPRS").
01
Do you have a High School Diploma or G.E.D?

• No
• Yes

02
Do you have three (3) years of work experience in Social Services, Employment and Training, or related field?

• Yes
• No

03
Do you have a current Arizona Driver's license?

• Yes
• No

04
Are you willing to work non-traditional hours, nights, and weekends?

• No
• Yes

05
Do you have a current Level 1 Arizona Clearance Card?

• Yes
• No

Required Question