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Form of workJob Description
LoveBound Destinations is on the hunt for a dedicated Appointment Setter to join our energetic team. This crucial role revolves around coordinating appointments and organizing travel arrangements for our clients, facilitating a bespoke and streamlined planning experience tailored to their unique destination wedding aspirations.
The perfect candidate is an active individual equipped with excellent organizational talents, a sharp eye for detail, and the proficiency to communicate clearly and effectively in both written and spoken forms.
Responsibilities:
- Appointment Setting: Manage inquiries and coordinate bookings for appointments via phone, email, and our scheduling software, delivering a tailored and efficient setting process for our clients.
- Client Engagement: Connect closely with clients to comprehend their appointment needs and preferences, providing scheduling options that best match their schedules and specific requirements.
- Provider Relations: Develop and sustain strong connections with service providers to ensure the availability of preferred appointment slots and high-quality services for our clients.
- Scheduling Organization: Facilitate the creation of detailed schedules, making certain that all appointments are systematically arranged and in harmony with clients' comprehensive plans and preferences.
- Special Request Accommodation: Liaise with service providers to fulfill unique client requests, including arranging for preferred times or specific needs related to their appointments.
- Confirmation and Preparation: Guide clients through the specifics of their scheduled appointments, including any necessary preparatory steps and subsequent follow-up protocols.
- Feedback Collection and Process Enhancement: Solicit and analyze feedback from clients post-appointment to gauge their satisfaction levels and pinpoint areas for service enhancements.
Requirements:
- High school diploma is required; further education in hospitality, travel, or a related field is preferred.
- Strong organizational, communication, and time-management skills.
- Demonstrated ability to work in a dynamic environment.
- A positive, high-energy attitude with a focus on customer satisfaction.
- Problem-solving skills and meticulous attention to detail.
- Knowledge of hotel booking software and proficiency in Microsoft Office Suite.
About LoveBound Destinations:
LoveBound Destinations excels in crafting unforgettable destination weddings tailored to each couple's unique love story. Our dedicated team is passionate about celebrating love in all its diverse forms, providing personalized wedding planning services to meet the individual dreams and needs of every couple. Whether it's exchanging vows on a serene beach at sunset or within the historic walls of an ancient castle, we ensure every detail mirrors the personal journey of love our clients share. Thanks to our wide network of friendly vendors and venues worldwide, we're able to offer an array of stunning locations for your special day, free from any constraints. At LoveBound Destinations, we're about more than just planning weddings; we're about creating moments of joy, inclusivity, and celebration that will be cherished forever. Embark on a journey with us, where every destination marks a beautiful new chapter in your love story.
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