Work Experience Coordinator

 Work Experience Coordinator Job Responsibilities:

1.  Ensure that Work Experience opportunities are innovative, based heavily on labor market demand, and focus on career advancement for high growth industries for Milwaukee County and surrounding communities in both the private and public sector.  
2. Market and promote various Work experience Opportunities to prospective employers, in both the public and private sector, consider their establishment as potential worksites, and educate employers on the various incentives offered through direct hire of eligible job seekers.  
3. Ensure each employer/worksite has been properly designated with the tier type (I, II or III); ensure special accommodations are made for those participants with intensive service needs. 
4. Identify barriers to participation, assist participants with obtaining documentation of barriers, and help participants to overcome challenges through guidance, counseling, and access to services both inside and outside the organization.  
5. Assist Financial Employment Planners (FEP) to track participants’ progress throughout the duration of the program and ensure participation in assigned activities by monitoring attendance weekly, entering nonparticipation timely, detailed case comments, and applying payment reductions per policy.  
6. Conduct orientations to new employers/worksites and their site supervisors about Work Experience, including how to comply with documentation and reporting requirements.  
7. Document and keep updated all worksite information, including slot openings, closings, and other site-related changes in CWW/WWP and/or UMOS’ internal tracking system, and maintain hard file information as required by agency. 
8. Conduct job seeker orientations and ensure that job seeker assignment is based on a customized Employability Plan with intended outcomes and career pathway designation.  
9. Develop and execute worksite agreements for Work Experience sites, including those identified by job seeker, ensure that a job description is provided each Work Experience slot, and each site has a site supervisor designation.  
10. Ensure that worksites identified by job seekers conform to all requirements per program/funding source mandates.  
11. Monitor the submission of attendance information to ensure all worksite attendance is accounted for, and forward to appropriate staff for timely non-participation entry.  
12. Assist the Employment Services Supervisor in developing programmatic goals, objectives and outcomes resulting from Work Experience participation. 
13. Assist in monitoring progress on established goals and/or objectives and proactively assess and provide programmatic updates.  
14. Work with designated quality assurance staff to monitor worksites and ensure assignments conform to the assigned job description, that site-specific orientations have been conducted, required documentation has occurred, and site requirements are being met.  
15. Assist in conducting worksite and job seeker evaluations and as part of the continuous program improvement process and report results to supervisor.  
16. Prepare reports summarizing program data, highlighting job seeker and employer success stories, as requested. 
17. Act as liaison between UMOS and the Wisconsin Department of Children and Families regarding Work Experience issues and provide clarification to worksites, as needed. 
18. Remain current and up to date on state and internal program policies and procedures including state Operations Memos and Administrative Memos. 
19. Prepare overviews and presentations as necessary for public speaking engagements, staff training and meetings.  
20. Attend meetings, conferences, planning sessions and other appointments; complete other duties as assigned.  

 Work Experience Coordinator Job Qualifications:

1. Minimum of a High School Diploma (or equivalent) supplemented by two years of post-secondary education, in a relevant field. Note: Additional years of professional experience in a relevant field can be substituted for one year of education. 
2. Minimum two years of professional experience in one or a combination of the following: case management; human/social services-related customer service, counseling, or workforce development. Note: Additional years of post-secondary education in a relevant field can be substituted for one year of experience.  
3. Must possess strong written and oral communication skills and the ability to meet project performance goals.  
4. Professional ability to aid to participants in making and carrying out vocational/educational objectives and ability to navigate complex service delivery systems. 
5. Ability to work in a demanding, fast-paced environment and respond to customer needs with respect and diplomacy. 
6. Ability to recognize barriers to activity participation and/or employment, such as AODA, domestic abuse, physical and mental health issues. 
7. Ability and experience in maintaining and utilizing participant's confidential information to assist them in accessing necessary services to address barriers. 
8. Ability to conduct individual sessions in motivation, employment techniques, education, vocational counseling and basic budgeting and personal finance. 
9. Bilingual in English and one or more languages/Spanish, Burmese, Rohingya, Somali, Karen; verbal and written preferred. 
10. Demonstrated working knowledge of and experience using current computer programs such as Microsoft Office Suite/Office 365, including Word, Excel, Outlook, etc., and experience with database systems; able to enter data quickly with high level of accuracy into electronic data systems within required timeframes. 
11. Must have a car, valid driver’s license and adequate car insurance and be able to travel, make home visits, and work irregular hours. 

Employment with UMOS is contingent upon successful completion of a criminal background check prior to employment. 

UMOS isan equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.