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SalaryAt U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Responsibilities include:
- Distributes workload.
- Monitors production and participates in work as necessary.
- Coordinates with other work areas as required to ensure compliance with service standards and regulatory deadlines.
- Resolves exceptions and problems of a more routine nature, referring more complex problems to supervisor or manager as necessary.
- Prepares reports, records and performance monitoring informing management of operational activities.
- Provides work direction and training to staff.
- Maintains knowledge of products, services and systems in assigned area.
Schedule: Sunday – Thursday, 10:30 PM – 7 AM (15% Shift Premium eligibility)
Last minute overtime may be required, based on business needed.
Location: OH-Govt Lockbox Cincinnati
1401 Dalton St
Cincinnati, OH 45214
- High school diploma or equivalent
- Four or more years of bank operational functions, systems, policies and procedures, or related experience
Preferred Skills/Experience
- Fast-paced production environment experience.
- Production training and leadership.
- Presentation skills.
- Thorough knowledge of computer applications and/or the equipment used in the assigned area
- Good customer relations skills
- Effective verbal and written communication skills
- Well-developed ability to identify and resolve/escalate problems
- Demonstrated leadership skills
#USBOps
#TPSS
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $25.63 - $28.19 Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
