Women's Health Concierge - Patient Representative

Trinity Health Of New England a is looking for a Women’s Health Concierge to join our Comprehensive Women’s Health Center.

The Women’s Health Concierge is an administrative support position who provides patient care coordination by serving as a liaison between the patient and the practitioners and services she may require. The Women’s Health Concierge plays a critical role in the patient experiences and acts as a patient advocate and coordinates all aspects of care to assure the provision of seamless comprehensive services.

What will you do:

• Become an integral part of the organizations commitment to provide holistic patient centered care for women.
• Optimizes patient services and collaborates with the team to create a patient centered environment.
• Provide expertise in the operations and systems of Trinity Health to promote and maintain health and wellbeing in women.
• Monitors and manages the patient referrals.
• Schedules appointments for appointment with the providers, procedures, and diagnostic testing
• Answers phones for the Women’s Health Service Line
• Outreach and collaboration with providers both internally and externally

Minimum Qualifications

• Education: High school diploma or equivalent required.
• Two to four (2-4) years in a healthcare related field.
• Must be able to set and organize own work priorities and adapt to them as they change frequently.
• Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
• Must be able to take initiative and work well independently with minimal supervision.

Highlights

• Full-Time, Monday – Friday 8am – 4:30p
• Great benefits effective on first day
• Mission-Driven Team Environment

Facility Information

Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.