Wires Platform Senior Technology Specialist

Job Description: The Wires Platform Senior Technology Specialist must be innovative, energetic and driven to provide great customer services. The successful candidate will function as a collaborative member on a team of Core Payments Systems developers focused on delivering scalable, high quality, high performing technology solutions.  The Wires Platform Senior Technology Specialist will be responsible for application configuration, ACI bundle installations, development, consultation, and problem solving supporting the Wires ACI Money Transfer System. This position works with business analysts, QA testing, business unit representatives and other developers to understand requirements, project timelines, and deliver software implementations following the software development life cycle. This includes analysis, documentation, software development, testing, debugging, implementation and production support. The Senior Technical Specialist will troubleshoot and resolve application related issues alone and with ACI vendor support and will aid in design and delivery of solutions for other projects within the Wires portfolio pipeline.

Required Qualifications:

• High energy with a ‘take charge’ and ‘make it happen’ attitude.
• Must be customer focused to understand and appropriately respond to customers' business needs
• Possess a strong sense of ownership for achieving results
• Strong oral and written communication skills
• Ability to work in a fast-paced environment, collaborating daily with remote team members
• Team player with ability to take charge with input from team members.
• Proficient at solving complex problems
• Advanced problem solving and debugging skills
• Passionate and inquisitive approach to the technology driven world
• Demonstrated critical thinking skills, ability to accurately analyze information and make sound decisions
• Exhibit a passion to streamline common activities (automate)
• Experience in reviewing application design and ensuring conformance to company specific enterprise architecture
• Ability to independently drive solutions while working with multiple teams.
• Experience leading technical design sessions
• Experience in verification and validation
• Bachelor's Degree in Computer Science, MIS or a related field or an equivalent combination of education, training, and experience

Technical Skills:

• 7+ years in Wholesale payments
• 5 years of experience working in ACI MTS – Money Transfer System
• 3+ years with Swift and Fedwire payments
• Technical expertise in installing ACI patches
• Ability to configure the MTS application to meet client needs
• Understanding of the MTS UI and data flows
• Understanding and ability to support the Swift Alliance Gateway and coordinating the installation of patches
• Technical ability to navigate Unix based platforms in support the Wires platform
• Experience in running database/SQL queries
• Knowledge of MQ

• On call Production support

About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights

• Medical with wellness incentives, dental, and vision 
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Follow Us
Facebook -- facebook.com/FirstHorizonBank
Twitter -- twitter.com/FirstHorizonBnk
LinkedIn -- linkedin.com/company/first-horizon-bank
Instagram -- instagram.com/first_horizon
YouTube -- youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q