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Form of workJob Description
- Client seeks a qualified Windows Server Administrator to assist with management, administration, and maintenance of Virtualized Server environment.
- This position provides 24x7x365 operational support for 30,000+ users across the state.
Windows Server Administration
- Manage operation, health, and security of a Virtual Server environment.
- Research Vulnerability Notices when received and work with affected areas for patch or workaround deployment.
- Assist with management and maintenance of physical datacenter infrastructure.
- Respond to Monitoring System Alerts.
- Manage Users and Groups.
- Provide Users access to requested resources.
- Review Helpdesk Tickets and resolve if possible.
- Route tickets to designated engineers if not able to personally resolve.
- Follow up with users on aged tickets to verify they are still valid requests.
- Perform troubleshooting, root cause analysis, and performance benchmarking.
- Provide support for issues ranging from single-user issues to system-wide problems.
- Assist with periodic testing of disaster preparedness for the NC Judicial Center Data Center.
- And other assigned duties.
- Knowledge of: Windows Server operating systems, physical server infrastructure, virtual servers, virtualization technologies, and infrastructure support tools.
- Skills in: managing, supporting, and monitoring server hardware, operating systems, and software in a primarily Windows-based environment.
- Ability to: manage and monitor Windows Servers in a virtualized environment; Assure existing systems are functioning properly and processing effectively according to the objectives; Troubleshoot common server issues with servers and software in a primarily Windows-based environment; Perform administration tasks in Active Directory. Assist faculty and management staff in the analysis of vulnerability alert management.
- experience with PowerShell tool scripting.
- Experience with Microsoft Active Directory.
- Experience with Microsoft Print Server technology.
- Physical server management experience with CISCO UCS Servers.
- Any Enterprise Storage platform experience EMC a plus
- Cloud services management experience, preferably Azure and AWS.
- knowledge of common security standards such as PCI, FERPA, and NIST.
- Microsoft certifications are a plus.
- AWS certifications are a plus
