Address
Form of work
SalaryInitial Posting Date:
03/07/2024 Application Deadline:
03/24/2024 Agency:
Oregon Health Authority Salary Range:
$4,138 - $6,322 Position Type:
Employee Position Title:
WIC Program Investigator (Investigator 2), Bilingual (Spanish/English) -Portland, OR (Hybrid) Job Description:
Are you fluent in both English and Spanish? Do you have a minimum of two years of recent investigative experience? Are you passionate about exploring different regions of Oregon engaging in secret shopper activities and monitoring farmer's markets? If so, this role may be perfect for you!
The
Oregon Health Authority (OHA), Public Health Division (PHD), Oregon Women, Infants and Children (WIC) Program
in Portland, OR is recruiting for a WIC Program Investigator (Investigator 2) to conduct investigations of participants and vendors to monitor compliance with program rules, policies and procedures. This is a full-time, permanent, classified position that is represented by a union. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies.
What will you do?
As the WIC Program Investigator, your responsibilities may include:
- Work with the compliance coordinator to identify vendors and participants for investigation.
- Travel throughout Oregon under the guise of a WIC Participant to conduct covert compliance buys at grocery retailers, farm stands, and farmers' markets.
- Identify the appropriate method of investigation prior to completing pre-investigative reports and creating investigation files.
- Conduct routine farmers' market or farm stand monitoring as scheduled which may require working weekends.
- Identify which rules, regulations, or policies were violated during compliance buys and routine mornings.
- Donate foods purchased during investigations and enter investigation results in the WIC data system.
- Investigate and follow up on complaints of WIC-issued items being sold online by participants currently on WIC.
- Interview participants as necessary to investigate allegations of program abuse.
- Work with the farmers' market coordinator and WIC compliance coordinator to identify potential violations involving farmers or markets.
- Testify at contested case administrative hearings for all types of investigations.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
- We offer exceptionalmedical, vision and dental benefit packagesfor you and your qualified family members with minimal out-of-pocket costs (member cost share is as low as 1% - 5%). Try this free virtual benefits counselor by clicking here:https://www.oregon.gov/oha/pebb/pages/alex.aspx
- Paid Leave Days:
- 11 paid holidays each year.
- 3 additional paid personal business days each year.
- 8 hours of paid sick leave accrued each month.
- 8 hours of vacation leave accrued each month with increases every 5 years.
- Pension and Retirementplans. After six months of service, you may qualify for the Public Employee Retirement System (PERS). New employees may be enrolled in theOregon Public Service Retirement Plan (OPSRP).
- Student Loan Forgiveness;Public Service Loan Forgiveness (PSLF)opportunity. The PSLF program may forgive student loan balances after you’ve made the equivalent of 120 qualifying monthly payments.
- Optional benefits include short-term disability, long-term disability, deferred compensation savings programs, and flexible spending accounts for health care and childcare expenses.
- Continuous growth and development opportunities.
- Clickhereto learn more and access asummaryof State of Oregon benefits.
The Oregon Health Authority is committed to:
- Eliminating health inequities in Oregon by 2030
- Becoming an anti-racist organization
- Developing and promoting culturally and linguistically appropriate programs, and
- Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Minimum Qualifications: Two years of recent (within the last five years) investigative experience which included gathering facts, collecting evidence, examining records, and conducting interviews to verify or disprove claims of suspected law violations.
College-level courses in law enforcement, criminal justice, law, accounting, auditing, or a closely related field may be substituted on a year-for-year basis for up to one year of the required experience.
Special Qualifications: This position requires the ability to proficiently speak, read, and write in both English and Spanish languages to perform the assigned duties of this position.
Desired Attributes:
- Experience creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
- Understanding and experience with the principles and methods of investigations.
- Experience conducting overt and covert investigations and case reviews to determine compliance with regulations, laws, policies, and guidelines.
- Experience gathering information through observation, interview, and data analysis.
- Experience in analyzing information gathered and drawing conclusions.
- Ability to memorize specific details of compliance buy until it can be documented.
- Ability to evaluate and interpret regulations, laws, policies, and guidelines and apply them to varying compliance situations and real-life situations.
- Ability to prepare clear and concise written reports.
- Ability to effectively handle difficult or angry people.
- Knowledge of social service benefit programs and eligibility.
- Knowledge of data systems and organizational methods.
- A driver's license with good driving record as travel is required for this position or a suitable alternative means of transportation.
- Knowledge of WIC Program laws, rules, and regulations.
- Commitment to advancing equity, diversity, and inclusion in work performed.
Working Conditions:
The incumbent in this position must be able to drive long distances and manage overnight trips around the State of Oregon. Weekend work may be required for farmer monitoring. This position may be requested to report to the designated worksite to attend meetings as needed. Whenever possible, a two-week notice will be given. Most other duties of this position may be conducted remotely or at the designated worksite. The base position is located at the Portland State Office Building; 800 NE Oregon Street, Portland, OR 97232.
Directions to Apply:
Please fill out the online application and submit a resume and cover letter telling us about yourself and how your personal (lived), educational, and/or professional experience qualifies you for this position.
- External Applicants: Click the “Apply” button and submit your application. Clickthis linkfor the External Candidate job aid, and view thisvideofor additional information.
- Current State of Oregon employees: Apply through your employee Workday account. View thisjob aidfor assistance.
Resources:
- Workday will timeout after 20 minutes of inactivity.
- Workday performs best in Google Chrome.
- Check both your e-mail and Workday account for updates regarding this recruitment.
- Oregon Health Authority (OHA)
- Oregon Health Authority Website
- Mission, Vision and Core Values
- Programs and Divisions
- Career Resources
- State of Oregon Career Resources Page
- Get Your Application and Resume Noticed
- Ace the Interview
- Search for State of Oregon jobs
- How to Set Job Alerts
Additional Information:
- Visa Sponsorships: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
- Pay Scale: Upon receiving a salary offer, we will conduct a pay equity assessment using the information provided in your application to determine your salary placement upon hire. To ensure a comprehensive evaluation, please make certain your application materials are up-to-date and thorough. Include relevant details such as your work history, education, volunteer work, lived experiences, and any other pertinent information related to the position you are applying for. Please visit thePay Equity Projecthomepage to learn more.
- Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check, and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
- Veterans: If you are a veteran, you may receive veterans’ preference points.Click herefor more information about veterans’ preference. If you checked that you are a veteran, you will receive a notice in your Workday inbox and will be required to provide your documents at that time.Veterans| Oregon Department of Veterans Affairs: 1-800-692-9666
- This recruitment may be used to establish a list of qualified applicants to fill current or future vacancies.
Questions?
If you have questions or would like assistance, including an accommodation request under the Americans with Disabilities Act, please contact Juan McGruder, HR Analyst, at
juan.a.mcgruder@oha.oregon.gov
. TTY users, please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll-free 1-855-524-5627, for customer service assistance. Affirmative Action, Equal Opportunity, and Pay Equity:
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. To learn more about OHA’s mission, vision, and core values,
click here
. The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
