Wh It Operational Support Technician / Hazleton, Pa / Logistics / In700784

Why Work for Us?
Established in 2006, continues to grow dramatically within the IT, telecommunications, Automotive and SCM industry.  We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package.  Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.
 
401K with Employer Match
Company Paid Dental, Vision, Life and Medical up to 100%
Paid Sick Leave
Chance for VISA sponsoring
IT technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them.
Responsibilities:

• Provide regular reports and regular communication with Client’s designated manager.
• Install and configure software and hardware including servers, PCs, printer, CCTVs, Time-Punch system, security access systems, switches, phone, internet and other warehouse applications.
• Manage network servers, technology tools and inventory.
• Set up accounts and workstations.
• Monitor performance and maintain systems according to requirements.
• Troubleshoot issues and outage.
• Ensure security through access controls, backups and firewalls.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN & Terminal Services.
• Upgrade systems with new releases and models.
• Build an internal wiki with technical documentation, manuals and IT policies.
• System documentation, maintenance, and review in IT Glue.
• Provide regular reports and regular communication with Client’s designated manager.
• Manage IT in Hazleton PA warehouse location.
• Assist with maintaining lease agreements (office, cars, equipment) and their renewals.
• Assist with office space arrangement and renovation.
• Manage purchase orders and process invoices for various vendors in a timely manner by
• working closely with the accounting / financing team.
• Manage badge and access control for new hires and existing employees.
• Manage, oversee, and process various requests including office supplies, timeclock management, reporting, etc.
• Receive and distribute various mail parcels.
• Contribute to overall human resource team by accomplishing related tasks as needed; such as company events and volunteer events
• Travel may be required up to 25%

 
Minimum Qualifications:

• High School Diploma or relevant experience preferred.
• Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
• Has keen knowledge of network, computer systems.
• Strong verbal and written communication skills/Strong organization and time management skills.
• Proven intermediate to advance knowledge of MS office suites.
• Analytical, and excellent written and verbal communications skills.
• Able to work in a fast-paced environment.
• Attention to detail.
• May be required to work additional hours outside of regularly scheduled business hours or weekend or holidays to meet its business needs.
• Ability to work in a team environment while delivering independent results.
• Able to work in multicultural environment.

       BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.