Job Type
Full-time
Description
JOB SUMMARY
The LPN is responsible for assisting the physician* with direct patient care and conducting office procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Identify self to internal and external customers by wearing identification badge at all times.
- Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently.
- Assist physician* with direct patient care; assist with exams.
- Obtain history, drug allergies, current medications and vital signs from patient.
- Set up and assist with office surgical procedures; remove sutures, staples, change dressings.
- Document exam and treatment protocol, including operative discussion.
- Educate patient regarding visit, exam, treatment and medications, to include side effects, procedures, testing (including pre-op and post-op care).
- Answer incoming telephone calls and,
- Take message if appropriate and document
- Determine status of patient's systems, and direct care accordingly, i.e. inform doctor if immediate care is needed, offer work-in versus routine appointment, and refer patient to emergency room for emergent issues.
- Assure scheduling of surgeries, x-rays and labs.
- Report lab and x-ray results to patient.
- Track diagnostic procedures to assure that patients have had all diagnostic studies performed, reviewed by physician* and patient notified of results within a timely manner.
- Notify patients of unexpected delays in their appointment; offer to reschedule appointment when appropriate.
- Informs physician* of patient and office status to assure a timely flow of patients.
- Call in prescriptions to pharmacy if appropriate.
- Adjust schedules according to physician* request.
- Clean and sterilize instruments.
- Anticipate departmental needs and improve office efficiency by assisting other staff as necessary.
- Completes office/hospital charge slips with appropriate diagnosis/CPT code and submits for data entry on a daily basis.
*Physician has the option to delegate this responsibility to a mid-level provider.
- Other duties as assigned.
CORPORATE CULTURE RESPONSIBILITIES
- Follow established corporate and department-specific policies and procedures.
- Attend all corporate and department-specific required training.
- Uphold MCC's Purpose, Values, and Vision.
- Abide by MCC's Corporate Culture Responsibilities.
- Perform other duties as may be assigned cheerfully and willingly
Requirements
EDUCATION/EXPERIENCE REQUIREMENTS
- Graduate of Licensed Practical Nursing program, with an Associate's degree.
- Two years clinical experience.
- Must be licensed by the State of Florida as a Licensed Practical Nurse prior to hire and/or transfer into an LPN position and maintain licensure throughout employment in this position.
- Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification.
KNOWLEDGE, SKILLS AND ABILITIES
- Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
- Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
- Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
- Preferred ability of typing 40 cwpm
- Proficient in use of English language both in written and verbal communication.
- Must be able to communicate with individuals of varying socio-economic backgrounds.
- Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Professional demeanor and recognition of privacy considerations for patients and families.
- Familiarity with standard concepts, practices and procedures within nursing field.
- Compliance with hospital regulations and mandatory training/certifications.
PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
- Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50 pounds of force occasionally)
- Standing/Walking: Occasionally; activity exists up to 1/3 of the time
- Keyboarding/Dexterity: Frequently; activity exists from &fac34; of the time
- Ability to look at a computer screen for extended periods.
- Ability to perform constant repetitive hands and finger motions.
- Ability to perform physical labor, including, but not limited to: holding, stooping, kneeling and occasional lifting of up to 50 pounds without mechanical aid, for an extended period of time.
- Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time.
- Talking (Must be able to effectively communicate verbally): Yes
- Seeing: Yes
- Hearing: Yes
EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS
- Must exhibit stable work behaviors daily.
- Must possess adequate individual coping skills.
- Ability to remain calm and professional regardless of workload or time constraints.
- Must be able to work under stress and remain calm and professional.
WORK ENVIRONMENT
- Exposed to frequent and constant interruptions in daily functions/schedule.
- Must be available to customers and staff throughout the day.
- May be required to work extended hours to meet department needs
- Clinical/Medical practice back office operations.
I have read and understand the duties assigned to this position. I agree to perform the above duties to the best of my ability.