Wellness Attendant

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving.

We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.We are seeking a Wellness Attendant to join our team at our 530 5th Avenue location in NYC. The Wellness Service Technician will report to the General Manager.The Wellness Attendant will provide genuine anticipatory service to clients and participants of Convene's wellness studio. In this position, you will interact with our clients and ensure they have a great experience at Convene.

You will work in partnership with the Service team to ensure we are exceeding the expectations of our clients. At all times, the Wellness Attendant is expected to be attentive to our clients' needs and make them feel welcomed, important, and relaxed. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others.

Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork..What You'll Do:* Greet all clients with enthusiasm and friendliness* Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner* Provide world-class service, in accordance with our Brand Standards* Follow checklists and Standard Operating Procedures* Ensure clients are using equipment and space in a safe manner* Keep the Welcome Desk, Studio, Locker Room and WorkPlace commons clean/organized* Set up and breakdown rooms and refresh room supplies as needed* Assistance with service execution; set-up and breakdown, support during peak periods* Responsible for constant sanitation, organization, and proper food handling* Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups* Comply with Convene standards and regulations to encourage healthy, safe and efficient operations in adherence to best practices and requirements from DOH, FDNY, OSHA, CDC and local guidelines, etc.* Orchestrate and set-up Surprise & Delights for WP Members and/or Site Tours* Accommodate special client needs and last minute requests* Perform opening, mid-shift, and closing duties in accordance with company standards* Maintain a professional appearance at all times* Perform facility maintenance* Manage lost and found* Building Requests - Cleaning* Other duties as assigned by ManagerWhat We Look For:* Proven excellent communication and interpersonal skills* Proven good organizational skills* Proficient in multi-tasking* Flexible and long hours sometimes required* Ability to move, carry, push, pull and place objects up to 25 pounds without assistance* Ability to reach overhead and below the knees* Ability to stand, sit, and walk for an extended period of time* Ability to work effectively with clientsCompensation:The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.Full Time Hourly Rate: $21This role is also eligible for Convene's annual incentive performance bonus plan.This information reflects the anticipated base salary range for this position based on current national data.

Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.Who We Are:Convene is a premium hospitality company that designs and operates meeting, event, flexible office, and membership spaces. With a network of 38 locations across nine cities in the U.S.

and UK, Convene thoughtfully combines beautiful yet intuitive design, fully-integrated technology services, and a warm and welcoming environment to create a turnkey solution for extraordinary meeting and work experiences. Founded in 2009 with the goal of bringing hospitality and lifestyle into traditional commercial real estate assets, Convene partners with the industry's top landlords to deliver increased value to their assets and premium experiences to their tenants. The company counts Hudson's Bay Company, Ares, and RXR Realty among its investors and has been named one of America's 100 Most Promising Companies by Forbes and a Best Workplace by Inc.

magazine, Fortune magazine, and Built In. Learn more at https://convene.com/We're Here For You:At Convene, you'll receive:* Excellent health coverage for you and your family starting day one* Medical and insurance navigation support through Eden Health* Flexible vacation time plus time off for your birthday* A Holiday closure each year to allow all employees to unplug and recharge* 401K plan with company matching* Professional development support* A chance to be part of a dynamic, growing team* The opportunity to have a significant impact on your team and the business in the work that you do* A culture of GRIT (Genuine, Relentless, Integrity and Teamwork)#LI-DK1