Weekend Breakfast Host/Hostess

Breakfast Host/Hostess

Principle Responsibilities/Position Purpose:

*Responsible for stocking food and service ware for breakfast buffets, for clearing tables during the complimentary breakfast period to insure guest satisfaction and also cooking the hot food for the day.

ESSENTIAL FUNCTIONS:

1. Prepare foods such as cut fruit, coffee, juices, cereals, breads, etc.; replenish food on cold lines and buffets as needed and inspect display tables.

2. Observe and ask guests about their needs and levels of satisfaction with the food or service; describe and/or answer questions for guests about menu items, the buffet, daily specials, etc.; talk with guests in order to create a friendly atmosphere and respond to their questions about attractions or other information in the area.

3. Stock coffee, juice, milk machines, dry items and self-serve utensils.

4. Bus, clear and clean tables as they become available; clean up spills; remove trash; replenish guest tables and self-service stations as needed.

5. Clean work areas and floors (sweep, mop or vacuum) for appearance and safety

SUPPORTIVE FUNCTIONS

• Perform additional tasks to include returning reusable foods to storage, cleaning and draining all machines and equipment.
• Make supply list for next day and complete inventory reports. • Attend required meetings.
• Follow hotel standards for safety and security.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Ability to provide exceptional customer service and create a positive guest experience.
• Ability to effectively communicate with guests and co-workers and to fully comprehend guest requests.
• Ability to recognize conditions that promote food contamination and take appropriate action; adhere to sanitation guidelines for handling food when both bussing and stocking.
• Ability to maintain perspective and composure in demaning business situations such as an irate guests, rush of business or being short-staffed.
• Ability to divide attention among several tasks going on at one time. • Ability to work cooperatively with others to achieve group work goals.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

QUALIFICATION

• Experience in food service or hospitality industry preferred
• STANDARDS EDUCATION High school graduate or equivalent preferred.

Join our team as a Host/Host and be part of creating memorable breakfast experiences for our guests. We offer competitive pay and opportunities for growth within the company. Apply now to join our dynamic team!

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs.

Job Type: Part-time

Pay: $14.00 - $14.50 per hour

Expected hours: 11 – 12 per week

Shift:

• Day shift

Weekly day range:

• Weekends only

Work Location: In person